HPE Foundation Care - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care - Extended Warranty - 5 Year is designed to enhance the reliability and efficiency of your IT infrastructure. This service offers a comprehensive suite of hardware and software support tailored to meet the needs of your organization. With the backing of Hewlett Packard Enterprise (HPE), you gain access to technical resources that help ensure your systems remain operational and your organization can focus on core objectives without disruption.

• Comprehensive Support: HPE Foundation Care provides extensive hardware and software services, ensuring that your IT systems experience minimal downtime.
• Remote Diagnosis and On-Site Repair: Get immediate assistance through remote diagnosis, and if necessary, enjoy on-site repairs by skilled technicians to resolve hardware issues swiftly.
• Basic Software Support: This service includes Basic Software Support and Collaborative Call Management for eligible non-HPE software, enhancing your software reliability.
• Fast Response Time: With a 2-hour phone support response time, you can rest assured knowing that help is just a call away whenever you encounter a problem.
• 5-Year Coverage: Enjoy peace of mind with a 5-year extended warranty, allowing you to plan for the long-term without worrying about unexpected costs or failures.

Technical Details of the Product

• Service Type: Extended Warranty
• Duration: 5 Years
• Response Time: 2-Hour Phone Support
• Support Coverage: Hardware and Software
• On-Site Support: Yes

How to Install

To activate your HPE Foundation Care - Extended Warranty - 5 Year, simply follow these steps:

• Purchase the warranty through an authorized HPE reseller or directly from HPE.
• Upon purchase, you will receive a confirmation email with your warranty details.
• Register your warranty online through the HPE support portal using the provided confirmation details.
• Once registered, you can access a range of support services, including remote diagnosis and repair options.

Frequently Asked Questions

• What is HPE Foundation Care?

  HPE Foundation Care is a service offering from Hewlett Packard Enterprise that provides comprehensive support for both hardware and software to enhance the availability of your IT infrastructure.

• Who can benefit from this warranty?

  Organizations that rely on HPE hardware and selected third-party products can significantly benefit from the flexible and reliable support offered by this extended warranty.

• Is software support included?

  Yes, the warranty includes Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring your software operates smoothly.

• How do I access support services?

  You can access support services by contacting HPE through the provided phone number or by logging into the HPE support portal for remote assistance.

• What if I need on-site support?

  If remote diagnosis does not resolve your issue, HPE will provide qualified technicians to perform on-site repairs under the warranty terms.