HPE Foundation Care - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care - Extended Warranty - 5 Year is an essential service designed to provide robust support for your IT infrastructure, ensuring maximum efficiency and reliability. This warranty service combines comprehensive hardware and software support, allowing businesses to operate smoothly without the fear of unexpected downtime. With HPE's expert resources at your disposal, you can focus on your core business while we take care of your IT needs.

• Comprehensive Coverage: The HPE Foundation Care service provides extensive support encompassing both hardware and software, ensuring that all your IT needs are met under one warranty.
• Rapid Response: With a 4-hour parts and labor service response time, HPE Foundation Care minimizes downtime, allowing your business operations to continue effectively without interruptions.
• Expert Support: Gain access to HPE's technical resources, including remote diagnosis and on-site repair services, which allows for quick resolution of hardware and software issues.
• Collaboration with IT Teams: HPE Foundation Care services work in tandem with your IT team, providing collaborative call management for selected non-HPE software, enhancing overall support efficiency.
• Long-term Reliability: With a 5-year service duration, you can invest in your equipment's future with confidence, knowing that dependable support is always within reach.

Technical Details of the Product

• Service Type: Extended Warranty
• Duration: 5 Years
• Response Time: 4 Hours for Parts and Labor
• Support: Remote Diagnosis and On-Site Hardware Repair
• Support for: HPE and Selected Third-Party Products

How to Install

To install the HPE Foundation Care - Extended Warranty, follow these simple steps:

• Contact HPE or your authorized HPE reseller to purchase the extended warranty service.
• Provide details of your existing HPE hardware and software products to determine eligibility for coverage.
• Once your warranty is confirmed, keep your warranty documentation handy for future reference.
• In case of any hardware or software issues, contact HPE support via phone or online portal to initiate service.

Frequently Asked Questions

• What products does the HPE Foundation Care - Extended Warranty cover?
  The warranty covers eligible HPE hardware products and may include Basic Software Support for selected non-HPE software products.
• How do I claim support under this warranty?
  Support can be claimed by contacting HPE's technical support through phone or their online support portal.
• Is on-site support included in the warranty?
  Yes, on-site hardware repair services are included as part of the HPE Foundation Care service when necessary.
• What is the typical response time for service requests?
  The standard response time for parts and labor under this warranty is 4 hours.
• Can I extend my warranty further after 5 years?
  Yes, you can inquire about extending your warranty as your expiration date approaches by contacting HPE or your reseller.