HPE Foundation Care - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care - Extended Warranty - 5 Year - Warranty is an essential solution for organizations looking to enhance the reliability and performance of their IT infrastructure. Designed by Hewlett Packard Enterprise, this warranty offers a comprehensive suite of remote hardware and software services to ensure your HPE products remain operational and efficient. With an emphasis on quick resolution and minimal downtime, the HPE Foundation Care provides peace of mind and a robust support system for your enterprise needs.

• Robust Support System: HPE Foundation Care combines expert technical support with a range of remote services to troubleshoot and resolve both hardware and software issues effectively.
• Fast Hardware Exchange: Take advantage of a reliable parts exchange service that guarantees prompt delivery of replacement products or parts, ensuring your systems remain operational with minimal disruption.
• Improved System Performance: By utilizing these services, you may see an enhancement in overall system performance, translating to reduced downtime and increased productivity for your organization.
• Convenient & Cost-Effective: This warranty serves as a cost-efficient alternative to onsite support, making it easier to manage your IT infrastructure while keeping expenses in check.
• Extended Warranty Coverage: With a 5-year service duration, HPE Foundation Care ensures your equipment is covered for an extended period, maximizing your investment in HPE technology.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 5 Years
• Response Time: 4 Hour Replacement Service
• Support Type: Phone Support and Remote Services
• Service Sub-Type: Electronic and Physical
• Parts Condition: New or equivalent to new in performance

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these steps:

1. Purchase the warranty through an authorized HPE dealer or online.
2. Upon purchase, you will receive a confirmation email with your warranty details.
3. Register your warranty on the HPE support website by entering your product's serial number and warranty code.
4. Once registered, you can access all the services included in the warranty, including phone support and hardware exchange options.
5. In case of hardware issues, contact HPE support directly through the provided phone number in your warranty documentation to initiate the exchange process.

Frequently Asked Questions

• What types of products are covered under the HPE Foundation Care? The warranty covers eligible Hewlett Packard Enterprise products that can be easily shipped for exchange.
• How long does it take to receive a replacement part? Under the 4 Hour Replacement Service, eligible parts are delivered within four hours after the service request is confirmed.
• Is there any additional cost for shipping replacement parts? No, shipping is included at no additional cost to your location.
• Can I extend my warranty after it expires? Yes, you can opt for renewal or purchase an extended warranty before the current coverage expires.
• What is the difference between electronic and physical service types? Electronic service provides remote troubleshooting, while physical service offers on-site support and parts replacement.