HPE Foundation Care - Extended Warranty - 5 Year - Warranty

Ensure the longevity and reliability of your IT infrastructure with the HPE Foundation Care - Extended Warranty - 5 Year. This comprehensive service from Hewlett Packard Enterprise provides both hardware and software support, designed to enhance the availability and performance of your IT environment. With expert assistance at your fingertips, you can focus on your core business while we handle your technology needs.

• Comprehensive Support: HPE Foundation Care offers a blend of hardware and software services to resolve issues swiftly. Our technical experts work closely with your IT team, ensuring that you receive the support you need without delay.
• On-Site Repair: In the event of hardware failure, our on-site repair service helps you get back up and running quickly, minimizing downtime and enhancing productivity.
• Rapid Response Times: Enjoy peace of mind with a 4-hour parts and labor service response time, ensuring that any issues are addressed promptly to keep your operations smooth.
• Long-Term Coverage: With a 5-year service duration, you can rely on HPE Foundation Care for extended warranty protection, offering you the assurance and stability you need for your business technologies.
• Access to Software Updates: Stay current with the latest software enhancements and patches, ensuring your systems are always in optimal condition.

Technical Details of the Product

• Service Type: Comprehensive hardware and software support
• Response Time: 4 hours for parts and labor
• Service Duration: 5 years
• Coverage: HPE and selected third-party products
• Includes: Remote diagnosis, on-site repair, basic software support, and collaborative call management for eligible software products

How to Install

To activate your HPE Foundation Care - Extended Warranty, simply contact your HPE representative or authorized HPE service partner. They will guide you through the registration process and ensure that your warranty is applied to the eligible hardware and software products in your IT infrastructure. Be prepared to provide details about your existing products to help streamline this process.

Frequently Asked Questions

• What products are eligible for HPE Foundation Care?
  HPE Foundation Care covers a wide range of HPE hardware and selected third-party products. For specific eligibility, contact HPE customer service.
• Is on-site support available in my area?
  Yes, HPE provides on-site support across various locations, but availability may vary. It is advisable to confirm with your service representative.
• What should I do if I experience hardware or software issues?
  Contact HPE support via the provided channels. A technician will assist you in diagnosing the issue and determining the necessary steps to resolve it.
• Can I extend my warranty beyond 5 years?
  You may inquire about additional warranty options with HPE, which may depend on the specific products you have.
• Will I receive updates for non-HPE software products?
  Basic Software Support may include non-HPE products, but it is essential to check with HPE for specifics regarding coverage.