HPE Foundation Care - Extended Warranty - 5 Year - Warranty

Enhance the resilience and performance of your IT infrastructure with the HPE Foundation Care - Extended Warranty. Designed specifically for organizations that require dependable support for their IT hardware and software, this extended warranty ensures that your critical systems are up and running smoothly. With five years of comprehensive support from Hewlett Packard Enterprise (HPE), you can count on expert assistance to minimize downtime and maintain optimal productivity.

• Comprehensive Coverage: The HPE Foundation Care service encompasses extensive hardware and software services, ensuring that your IT infrastructure is supported at all levels. With this warranty, you can enjoy peace of mind knowing that you have access to HPE's resources for both hardware and selected third-party software.
• Rapid Response Time: Experience minimal disruption to your operations with a remarkable 4-hour parts and labor service response time. HPE's commitment to rapid support means that you can rely on timely assistance when you need it most, helping to keep your systems running efficiently.
• On-site Support: This warranty includes on-site hardware repair for issues that require in-person attention. HPE's technical experts will work directly with your IT team to accelerate the resolution process, ensuring that downtime is limited to the absolute minimum.
• Phone and Remote Support: With the HPE Foundation Care, you gain access to dependable phone support when issues arise. The service includes remote technical support, enabling you to troubleshoot and resolve problems quickly, without waiting for a technician to arrive on-site.
• Software Updates and Patches: Stay current with essential software updates and patches. For software products covered by HPE Foundation Care, you receive access to the latest enhancements, ensuring that your systems remain secure and efficient.

Technical Details of Product

• Service Type: HPE Foundation Care - Extended Warranty
• Duration: 5 Years
• Response Time: 4 Hour - Parts & Labor
• Support Type: Phone Support, On-site Support, Remote Technical Support
• Coverage: Hardware and eligible software products

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the Warranty: Ensure you have your HPE hardware product and purchase the warranty through an authorized HPE reseller or directly from HPE.
2. Register Your Product: Visit the HPE support website to register your hardware product using the serial number and other required details.
3. Activate Support Services: Once registered, activate your HPE Foundation Care warranty by following the instructions provided in your purchase confirmation email.
4. Access Support: After activation, you can begin utilizing your warranty services by contacting HPE support through the designated phone number or online portal.

Frequently Asked Questions

Q: What types of products are covered under the HPE Foundation Care warranty?

A: The warranty covers eligible HPE hardware products and selected third-party software products. Contact HPE for a complete list of eligible items.

Q: How does the on-site support service work?

A: If a hardware issue cannot be resolved remotely, HPE will dispatch a technician to your location to perform necessary repairs and restore functionality to your systems.

Q: What is the process for accessing technical support?

A: You can reach HPE technical support via phone or through their online support portal. Be prepared to provide your product information for efficient service.

Q: Are software updates included in the warranty?

A: Yes, the warranty includes access to essential software updates and patches for supported software products, ensuring your systems are always up-to-date.

Q: Can I extend my warranty after the initial 5 years?

A: Yes, you can discuss renewal options with HPE or your authorized reseller before the warranty expiration date to ensure continued support.