HPE Foundation Care - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care - Extended Warranty - 5 Year provides comprehensive support and service for your HPE products, ensuring that your IT infrastructure remains operational and efficient. This extended warranty combines both remote hardware and software services, allowing for seamless collaboration with Hewlett Packard Enterprise's technical resources. With this extended warranty, you gain access to reliable solutions that enhance the availability of your systems while protecting yourself from unexpected repair costs.

• Comprehensive Support: HPE Foundation Care Exchange Service offers a blend of hardware and software support, empowering your IT team with the resources needed to quickly resolve issues as they arise.
• Fast Hardware Exchange: Experience a reliable and swift parts exchange service. If an eligible HPE product encounters an issue, a replacement product or part is delivered to your location without freight charges.
• Cost-Effective Solution: Designed for products that can be easily shipped, this service serves as an economical alternative to onsite support, allowing you to keep costs in check while maintaining high service levels.
• Prompt Response Times: With an impressive 4-hour replacement service response time, you can be assured that any hardware issues will be addressed swiftly, minimizing downtime and keeping your operations running smoothly.
• Extended Coverage: The 5-year service duration ensures long-term protection and reliability for your HPE products, providing peace of mind knowing your investment is safeguarded.

Technical Details of HPE Foundation Care - Extended Warranty - 5 Year

• Service Type: Foundation Care Exchange Service
• Service Duration: 5 Years
• Replacement Response Time: 4 Hours
• Coverage: Eligible HPE products
• Replacement Parts: New or equivalent to new in performance

How to Install

To activate your HPE Foundation Care - Extended Warranty - 5 Year, simply follow these steps:

1. Contact your HPE sales representative to purchase the warranty.
2. Ensure that your HPE product is eligible for warranty coverage.
3. Provide the necessary product information to establish your warranty record.
4. Once confirmed, you will receive documentation outlining your warranty terms and conditions.
5. Keep the documentation safe and accessible, as it may be required for service requests.

Frequently Asked Questions

• What is covered under the HPE Foundation Care - Extended Warranty?
  This warranty covers hardware and software support for eligible HPE products, including parts exchange and technical assistance.
• How does the hardware exchange service work?
  If your product requires a replacement part, you will receive a new or equivalent to new part delivered to your location, free of freight charges, within the designated response time.
• Is there a limit on the number of exchanges?
  While there is typically no limit on the number of exchanges during the warranty period, specific terms should be confirmed with your warranty documentation or HPE representative.
• How do I request a replacement?
  Requests for replacements can be made directly through HPE support channels. Ensure you have your warranty details ready for a smoother process.
• Can I extend my warranty further after the first 5 years?
  Yes, HPE typically offers options for extending your warranty coverage beyond the initial period. Contact your HPE representative for further details.