HPE Foundation Care - Extended Warranty - 5 Year - Warranty

HPE Foundation Care - Extended Warranty - 5 Year - Warranty is designed to provide comprehensive support for your IT infrastructure, ensuring that it remains operational and efficient. With this warranty, you can trust that your hardware and software will be well taken care of by Hewlett Packard Enterprise (HPE) technical resources. This extended warranty service combines remote diagnosis, on-site repair, and access to essential software updates, making it a valuable asset for any organization looking to enhance the longevity and performance of their HPE products.

• Comprehensive Support: HPE Foundation Care Service offers extensive hardware and software support to increase the availability of your IT systems. With HPE’s technical resources at your disposal, you’ll receive timely assistance in resolving both hardware and software issues.
• On-Site Repair Services: If a hardware problem cannot be resolved remotely, HPE Foundation Care includes on-site hardware repair services, ensuring minimal downtime for your operations.
• Next Business Day (NBD) Response: Enjoy peace of mind with NBD service response time for parts and labor, which guarantees rapid response to any issues that arise, enabling your business to stay productive.
• Parts Replacement Service: The warranty features a reliable parts replacement service that mitigates any mishaps, ensuring that your equipment is always in optimal condition and ready for use.
• 5-Year Coverage: With a service duration of 5 years, this warranty provides long-term coverage, allowing you to maximize productivity and receive timely results without the worry of unexpected repair costs.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 5 Years
• Service Level: Next Business Day response time
• Includes: Remote diagnosis, on-site support, parts replacement, software updates
• Eligible Products: HPE hardware and selected third-party products

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

• Purchase the warranty through an authorized HPE reseller or directly from HPE.
• Once the purchase is confirmed, you will receive a confirmation email with your warranty details.
• Register your HPE products online, if not already registered, providing the necessary information for warranty activation.
• Contact HPE support to configure your service settings and understand the scope of support available.
• Keep your warranty documentation handy for reference when contacting support.

Frequently Asked Questions

• What is included in the HPE Foundation Care warranty?

  The warranty includes comprehensive hardware and software support, on-site repairs, parts replacement, and access to software updates and patches.

• How long does the warranty last?

  The HPE Foundation Care warranty is valid for a duration of 5 years from the date of purchase.

• What is the Next Business Day (NBD) service?

  NBD service ensures that parts and labor are provided within the next business day to resolve any issues that may arise, minimizing downtime.

• Can I include third-party products?

  Yes, the warranty covers selected third-party products in addition to HPE hardware, but you should confirm eligibility with HPE.

• How do I contact HPE support?

  You can contact HPE support via their official website or customer service hotline for assistance with any warranty-related queries or issues.