HPE Foundation Care - Extended Warranty - 5 Year - Warranty

Discover the ultimate peace of mind for your IT infrastructure with the HPE Foundation Care - Extended Warranty - 5 Year. This comprehensive service solution from Hewlett Packard Enterprise ensures that your hardware and software are supported by expert resources, enhancing the availability and reliability of your IT systems. Whether you’re managing critical business operations or ensuring seamless IT performance, this extended warranty is your reliable partner.

• Comprehensive Support: HPE Foundation Care offers a robust framework of hardware and software services designed to keep your IT environment running smoothly. With both remote diagnostics and on-site repair options, you're covered no matter the situation.
• Next Business Day Service: Enjoy the assurance of Next Business Day (NBD) parts and labor service response times. This means minimal downtime for your organization and a swift resolution to any issues that may arise.
• Cost-Effective Parts and Labor: Benefit from a service that helps you minimize inventory costs while ensuring maximum dependability. With HPE Foundation Care, you can trust that parts and labor are efficiently managed.
• Extended Warranty Duration: With a generous 5-year service duration, this warranty offers long-term support and reliability, allowing your business to maintain peak operational efficiency without worrying about unexpected costs.
• Inclusive Software Support: Gain access to Basic Software Support and Collaborative Call Management for select non-HPE software products, ensuring that your entire IT stack is covered under one reliable service umbrella.

Technical Details of the Product

• Service Type: Extended Warranty
• Service Duration: 5 Years
• Support Type: Hardware and Software services
• Response Time: Next Business Day (NBD) for parts and labor
• Includes: Remote diagnosis, on-site hardware repair, software updates, and patches

How to Install

1. Purchase the HPE Foundation Care - Extended Warranty - 5 Year as part of your HPE hardware acquisition.

2. Upon purchasing, ensure to register your warranty online through the HPE customer portal.

3. Keep your documentation handy, as you will need it when initiating support requests.

4. For any support issues, contact HPE support via phone or online, and provide your warranty registration details for expedited service.

Frequently Asked Questions

• What is included in the HPE Foundation Care - Extended Warranty?
  The warranty includes comprehensive hardware and software support, remote diagnostics, on-site repair options, and access to software updates for eligible products.
• Is there a limit to the number of service calls I can make?
  There is no limit to the number of service calls you can make, as long as they pertain to covered hardware and software products.
• How do I know if my HPE product is eligible for this warranty?
  Contact HPE support or consult your product documentation for details on eligibility for the Foundation Care services.
• What is the response time for on-site support?
  The typical response time for on-site support is Next Business Day (NBD), ensuring that your IT issues are addressed promptly.
• Can I transfer my warranty to another device?
  The warranty is typically tied to the original equipment. For transferability options, please check with HPE support for specific policies.