HPE Foundation Care - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care - Extended Warranty - 5 Year provides unparalleled support for your IT infrastructure by combining essential hardware and software services. With this warranty, Hewlett Packard Enterprise (HPE) ensures that your organization enjoys increased availability and efficiency while minimizing downtime. Whether your business is small or large, this extended warranty is the perfect solution for maintaining the performance of your HPE products.

• Comprehensive Remote Support: Gain access to HPE's technical resources that collaborate with your IT team to troubleshoot and resolve hardware and software issues efficiently, ensuring minimal disruption to your operations.
• Fast and Reliable Hardware Exchange: Enjoy peace of mind with a prompt parts exchange service that delivers replacement products or parts at no additional freight costs, ensuring your systems are back online quickly.
• Cost-Effective Solution: The HPE Foundation Care Exchange Service is designed to be a budget-friendly alternative to onsite support, offering significant savings while still delivering a high level of service.
• Swift Replacement Response Time: Experience the benefit of a 4-hour replacement service response time, allowing for maximum efficiency and convenience in critical situations.
• Long-Term Reliability: The 5-year service duration of this warranty ensures that your IT investments are protected beyond the manufacturer's warranty, providing you with long-lasting dependability.

Technical Details of Product

• Service Type: Extended Warranty
• Service Duration: 5 Years
• Response Time: 4 Hours for Replacement Service
• Service Depot Location: Available for enhanced usability
• Replacement Parts: New or equivalent to new in performance

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the warranty through an authorized HPE reseller or online store.
2. Upon receiving your warranty confirmation, register your product on the HPE customer portal.
3. Link your warranty to your HPE products by entering the respective serial numbers.
4. Receive your warranty documentation via email, which contains your service details.
5. Contact HPE support when necessary to initiate service requests or access technical resources.

Frequently Asked Questions

1. What does the HPE Foundation Care - Extended Warranty cover?

The warranty covers hardware and software support services, including replacement parts and access to HPE's technical resources to resolve issues.

2. How long does it take to receive replacement parts?

Replacement parts are typically delivered within the designated 4-hour response time, ensuring quick restoration of service.

3. Are replacement parts new or refurbished?

All replacement products or parts provided under the warranty are either new or equivalent to new in performance.

4. Can I transfer the warranty to another device?

The warranty is specific to the registered HPE product and is not transferable to another device. However, it remains valid for the duration specified as long as the product is maintained.

5. What should I do if I need support?

Simply contact HPE support through the customer portal or hotline, and provide your product and warranty information to receive assistance and initiate service requests.