HPE Foundation Care - Extended Warranty - 5 Year - Warranty x 24g 4sfp Svc

Protect and maximize the uptime of your IT infrastructure with HPE Foundation Care Extended Warranty. This 5-year service blends comprehensive hardware and software support to help you maintain peak system availability, control repair costs, and reduce the toll of unplanned downtime. With proactive remote diagnosis, on-site hardware repair when necessary, and access to software updates and patches, Foundation Care is engineered for organizations that demand reliable service levels, predictable budgeting, and a streamlined path to enterprise-grade resilience. Whether you’re safeguarding a handful of critical servers, storage devices, or a broader fleet of HP equipment, this extended warranty delivers the coverage, expertise, and responsiveness your IT team needs to keep business operations uninterrupted.

• Comprehensive hardware and software coverage that includes proactive remote diagnosis and support, enabling rapid identification and resolution of issues in collaboration with your IT team and vendors.
• On-site hardware repair when required, backed by a dedicated 4-hour parts-and-labor response time to minimize downtime and restore mission-critical workloads quickly.
• Extended 5-year service duration to provide long-term protection, budget predictability, and sustained productivity across your hardware investments, reducing the risk of unexpected repair costs over time.
• Software coverage includes Basic Software Support and Collaborative Call Management for selected non-HPE software, plus remote access to software updates and patches to keep systems secure and up-to-date.
• Service design emphasizes usability and efficiency with flexible delivery options, ensuring coverage aligns with your operational needs and reduces maintenance complexity for IT teams.

Technical Details of HPE Foundation Care - Extended Warranty

• Service Duration: 5 Years
• Response Time: 4 Hours (Parts and Labor)
• Coverage: Comprehensive hardware and software support
• On-site Service: Available for hardware repairs when necessary
• Software Coverage: Basic Software Support and Collaborative Call Management for selected non-HPE software; remote software updates and patches
• Remote Diagnostics: Proactive remote monitoring and diagnosis to expedite issue resolution

How to Install HPE Foundation Care - Extended Warranty

There is no traditional software installation required for this warranty. Activation and coverage are managed by Hewlett Packard Enterprise after purchase. To initiate service, work with your HPE account representative or authorized reseller to link the warranty to your eligible hardware and software assets. After activation, HPE will coordinate remote diagnostics, plan any necessary on-site visits, and deliver software updates and patches as part of the ongoing coverage. This streamlined process helps you quickly establish protection across critical devices and maintain operational continuity without complex setup steps.

Frequently asked questions

• Q: What does HPE Foundation Care Extended Warranty cover? A: It covers comprehensive hardware and software support, including remote diagnosis and support, on-site hardware repair when needed, a 4-hour parts-and-labor response time, and a 5-year service duration. It also encompasses Basic Software Support and Collaborative Call Management for eligible non-HPE software, plus access to software updates and patches.
• Q: How long does the coverage last? A: The warranty is valid for five years from the start of service, providing long-term protection and predictable budgeting for your IT investments.
• Q: Is on-site service available? A: Yes. On-site hardware repair is included when required to resolve issues and maintain system availability, helping minimize downtime even in distributed environments.
• Q: What about software updates and support? A: For software products covered under Foundation Care, you receive remote technical support and access to software updates and patches. For eligible non-HPE software, Collaborative Call Management may apply, ensuring coordinated assistance across multiple vendors when needed.
• Q: How is activation and service initiation handled? A: Activation is managed by HPE after purchase and is typically coordinated through your HPE account representative or authorized reseller. The warranty is linked to your hardware and software assets, with HPE guiding the setup, diagnostics, and any required service scheduling.