HPE Foundation Care - Extended Warranty (Renewal) - 1 Year - Warranty

The HPE Foundation Care - Extended Warranty (Renewal) - 1 Year - Warranty is the ideal solution for businesses looking to enhance the reliability and availability of their IT infrastructure. This comprehensive service is designed to provide exceptional hardware and software support, ensuring that your systems run smoothly and efficiently. With HPE's extensive technical resources at your disposal, you can resolve issues quickly and effectively, minimizing downtime and maximizing productivity.

• Comprehensive Coverage: The HPE Foundation Care Service offers extensive hardware and software support, covering HPE and selected third-party products to ensure your entire IT environment is protected.
• Remote Diagnosis and Support: Benefit from remote diagnosis and technical support provided by HPE experts, helping you identify and resolve any issues with your systems without delay.
• On-Site Hardware Repair: In the event of hardware failure, HPE provides on-site repair services to quickly address problems and restore your systems to optimal performance.
• Basic Software Support: For eligible HPE hardware products, the service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software, making it easy to maintain your software environment.
• Fast Response Times: Enjoy peace of mind with a 4 Hour - Parts and Labor service response time, ensuring that you receive timely assistance and parts replacement when needed.

Technical Details of Product

• Service Duration: 1 Year
• Parts and Labor Service Characteristics
• On-Site Service Location
• Remote Technical Support
• Access to Software Updates and Patches

How to Install

To install the HPE Foundation Care - Extended Warranty, follow these steps:

1. Purchase your HPE Foundation Care Extended Warranty through authorized HPE dealers or directly from HPE.
2. Upon purchase, you will receive a confirmation email with details about your warranty coverage.
3. To activate your warranty, register your HPE products online at the HPE support portal, providing the necessary product details.
4. Once registered, you will have access to all the services included in your warranty for the duration of one year.

Frequently Asked Questions

• What is included in the HPE Foundation Care service?
  The service includes remote diagnosis, on-site hardware repair, basic software support for eligible products, and access to software updates and patches.
• How long does the warranty last?
  The warranty lasts for one year from the date of purchase.
• What is the response time for service?
  HPE offers a 4 Hour - Parts and Labor service response time for urgent issues.
• Can I combine this warranty with other services?
  Yes, HPE Foundation Care can be combined with other HPE services for enhanced coverage and support.
• How do I contact HPE for support?
  You can contact HPE through the support portal or by calling their customer support hotline for assistance with warranty services and technical issues.