HPE Foundation Care Hardware Only - Extended Warranty - 3 Year - Warranty

Introducing the HPE Foundation Care Hardware Only - Extended Warranty - 3 Year, the ultimate protection plan designed specifically for your HPE hardware needs. This comprehensive warranty service not only secures your IT infrastructure but also enhances its reliability and availability, ensuring that your business runs smoothly without unexpected interruptions. With HPE’s extensive technical resources at your disposal, you can focus on what you do best while we handle any hardware challenges that may arise.

• Comprehensive Hardware Support: Enjoy the peace of mind that comes with remote diagnosis and support for your hardware products. HPE’s technical team works in conjunction with your IT staff to address any issues seamlessly.
• On-Site Hardware Repair: In the event that a hardware issue cannot be resolved remotely, HPE Foundation Care includes on-site repair services, ensuring that your business experiences minimal downtime.
• Rapid Response Times: Benefit from a swift 4 Hour response time for parts and labor services, allowing for quick resolution of hardware problems and improved overall productivity.
• Three-Year Coverage: With a 3-year warranty duration, you are guaranteed extensive support and protection against unexpected repair and replacement costs, providing long-term reliability for your IT infrastructure.
• Additional Software Support: For eligible HPE hardware products, this service may also encompass Basic Software Support and Collaborative Call Management for select third-party software, ensuring that your entire IT ecosystem is well-supported.

Technical Details of the Product

• Service Type: Extended Warranty
• Duration: 3 Years
• Response Time: 4 Hours for parts and labor
• Eligibility: Applicable for selected HPE hardware and third-party software
• Support Features: Remote diagnosis, on-site repair, and access to software updates

How to Install

To activate the HPE Foundation Care Hardware Only Warranty, follow these simple steps:

1. Purchase the warranty plan through an authorized HPE reseller or directly from the HPE website.
2. Ensure that you have your HPE hardware product information ready, including the serial number and model number.
3. Contact HPE customer support to register your warranty, providing them with the necessary details to activate your coverage.
4. Once registered, maintain regular communication with the HPE support team to stay updated on your service status and available support options.

Frequently Asked Questions

• What is covered under the HPE Foundation Care Warranty?
  The warranty covers hardware repairs, remote diagnosis, and on-site support. It may also include software support for eligible products.
• How do I know if my hardware is eligible for this warranty?
  You can check eligibility by contacting HPE directly or reviewing the warranty details on the HPE website.
• What is the response time for repairs?
  HPE Foundation Care offers a 4 Hour response time for parts and labor, ensuring prompt service delivery.
• Can I transfer my warranty to another user?
  Warranty transfers can be subject to HPE’s policies. It’s advisable to contact HPE support for specific guidelines on transferring your warranty.
• Is there any difference between HPE Foundation Care and other warranty services?
  HPE Foundation Care provides extensive hardware and software support, with rapid response times and a longer warranty duration compared to standard warranty services.