HPE Foundation Care Hardware Only - Extended Warranty - 5 Year - Warranty

Discover peace of mind with the HPE Foundation Care Hardware Only - Extended Warranty - 5 Year. This extended warranty is designed to provide robust support for your HPE hardware, ensuring your IT infrastructure remains operational and efficient. With comprehensive services that combine remote diagnosis, on-site assistance, and expert guidance, HPE Foundation Care is the ideal solution for businesses that require reliable and responsive IT service. This 5-year warranty not only secures your hardware investment but also enhances the productivity of your IT systems.

• Comprehensive Support: Benefit from a range of services, including remote diagnosis and on-site hardware repair, designed to address both hardware and selected third-party software issues swiftly and effectively.
• Rapid Response Time: Enjoy a 4-hour parts and labor service response time, ensuring timely resolutions to any hardware problems that may arise, thus minimizing downtime.
• Expert Collaboration: Work with HPE’s technical resources for expert guidance, ensuring that your IT team is supported and empowered to resolve issues efficiently.
• Cost-Efficient Maintenance: Reduce inventory costs with a service that provides both parts and labor, delivering maximum dependability with minimal overhead.
• Long-Term Assurance: With a 5-year service duration, HPE Foundation Care commits to safeguarding your investment and delivering consistent support to enhance your operational productivity.

Technical Details of HPE Foundation Care Hardware Only - Extended Warranty - 5 Year

The HPE Foundation Care Extended Warranty is specifically tailored for eligible HPE hardware products. Key technical details include:

• Service Type: Hardware support and repair
• Service Duration: 5 Years
• Response Time: 4-Hour parts and labor service
• Remote Diagnosis: Included
• On-Site Support: Available when required

How to Install

Utilizing the HPE Foundation Care warranty is simple:

1. Purchase the HPE Foundation Care service along with your eligible HPE hardware products.
2. Register your warranty with HPE and provide all necessary hardware details.
3. In case of an issue, contact HPE support through the designated hotline or online portal.
4. Receive remote assistance and, if needed, schedule an on-site visit from HPE technicians.
5. Monitor the progress and stay informed throughout the resolution process.

Frequently Asked Questions

• What hardware products are eligible for HPE Foundation Care?
  Eligible products include various HPE servers, storage solutions, and network devices. Please consult HPE for a complete list of qualifying hardware.
• Does the warranty cover software issues?
  While primarily focused on hardware support, the warranty may include Basic Software Support for selected non-HPE software. Contact HPE for specific software coverage inquiries.
• How do I initiate a service request?
  You can initiate a service request by contacting HPE support through phone or their online support portal, where you will need to provide your warranty details and hardware information.
• Can I extend my warranty beyond 5 years?
  HPE may offer options for extending coverage; please reach out to HPE sales for more information regarding additional warranty extensions.
• What happens if my hardware requires replacement?
  In the event of a hardware failure beyond repair, HPE will assist in the replacement process, ensuring minimal disruption to your operations.