HPE Foundation Care - Post Warranty - 1 Year - Warranty

Enhance the longevity and reliability of your HPE equipment with the HPE Foundation Care - Post Warranty - 1 Year Warranty. Designed for organizations that require dependable support beyond the standard warranty period, this service plan offers robust maintenance and support features that ensure your IT infrastructure remains operational and efficient. With options for on-site assistance and quick response times, you'll benefit from peace of mind and uninterrupted productivity.

• Comprehensive Coverage: The HPE Foundation Care - Post Warranty offers extensive service coverage that includes parts and labor, providing you with a reliable safety net for your equipment needs.
• On-Site Support: Enjoy the convenience of on-site support, ensuring that any issues are resolved quickly and efficiently without the hassle of shipping equipment away for repairs.
• Flexible Scheduling: With a physical service sub-type, you have the flexibility to schedule work hours, locations, and assignments according to your business needs, maximizing operational efficiency.
• Timely Assistance: Experience enhanced dependability with a 2-hour phone support service response time, ensuring that your queries or issues are addressed promptly.
• Extended Service Duration: The 1-year service duration guarantees ongoing support, allowing you to focus on your core business activities without worrying about equipment malfunctions.

Technical Details of HPE Foundation Care - Post Warranty

• Warranty Length: 1 Year
• Service Type: 9 x 5 x Next Business Day On-site Maintenance
• Service Components: Parts & Labor
• Service Scope: Physical and Electronic
• Response Time: 2 Hour Phone Support

How to Install HPE Foundation Care - Post Warranty

Installing your HPE Foundation Care - Post Warranty is a straightforward process. Follow these simple steps:

1. Purchase the HPE Foundation Care - Post Warranty service plan through an authorized HPE partner or directly from HPE.
2. Once purchased, you will receive a confirmation email with all necessary details and instructions for activating your warranty.
3. Follow the provided instructions in the email to register your equipment and link it to the service plan.
4. If required, schedule your on-site support by contacting HPE's customer support team using the provided contact details.
5. Keep a copy of your warranty details for future reference and to ensure seamless access to support services.

Frequently Asked Questions

• What is covered under the HPE Foundation Care - Post Warranty?
  This plan covers both parts and labor required for maintenance, ensuring your equipment remains operational.
• Is on-site support included in the warranty?
  Yes, the warranty includes on-site support, meaning technicians can assist you directly at your location.
• What is the response time for support requests?
  You can expect a 2-hour phone support response time for any issues that arise, providing you with timely assistance.
• How do I renew the warranty after the one-year period?
  You can renew the warranty by contacting your HPE service representative or authorized partner 30 days before the expiration date.
• Can I transfer this warranty to another entity?
  Yes, the warranty can typically be transferred, but please check specific transfer conditions with HPE customer support.