HPE Foundation Care - Post Warranty - 1 Year - Warranty

Enhance the reliability and performance of your IT infrastructure with the HPE Foundation Care - Post Warranty - 1 Year - Warranty. This comprehensive support service from Hewlett Packard Enterprise (HPE) is designed to minimize downtime, ensuring that your operations run smoothly and efficiently. With a combination of hardware and software support, HPE Foundation Care delivers peace of mind and enhances the value of your investment.

• Comprehensive Support: HPE Foundation Care provides extensive hardware and software services, ensuring your IT infrastructure remains operational and reliable.
• Remote Diagnosis & On-Site Repair: Enjoy the benefit of remote diagnosis and troubleshooting, with the option for on-site hardware repair if necessary to resolve any issues swiftly.
• Basic Software Support: This service may include Basic Software Support, giving you access to technical assistance and updates for selected non-HPE software products.
• Rapid Response Time: HPE Foundation Care offers a prompt 4-hour response time for parts and labor, ensuring your systems are back up and running in no time.
• Extended Warranty Coverage: With a 1-year service duration, you can extend the warranty on your HPE hardware, maximizing productivity and minimizing the risk of unexpected failures.

Technical Details

Service Type: Post Warranty Support

Duration: 1 Year

Response Time: 4 Hours for Parts & Labor

Coverage: Hardware & Software (Includes some third-party products)

How to Install

To take advantage of HPE Foundation Care, follow these simple steps:

1. Purchase the HPE Foundation Care - Post Warranty service plan tailored to your hardware needs.
2. Once purchased, you will receive a confirmation email with details on how to activate your service.
3. Follow the instructions provided in the email to register your equipment.
4. For hardware or software issues, contact HPE’s support team using the contact details provided in your confirmation email.
5. Enjoy smooth operations with comprehensive support from HPE throughout the warranty period.

Frequently Asked Questions

1. What types of products are eligible for HPE Foundation Care?
HPE Foundation Care covers a range of HPE hardware products, as well as selected third-party software. For specific eligibility, contact HPE support.

2. How do I request on-site support?
If you require on-site support, contact HPE’s support team. They will guide you through the process and arrange for a technician to assist you.

3. Can I extend my HPE Foundation Care beyond one year?
Yes, you can renew or extend your HPE Foundation Care service prior to its expiration to ensure continuous support.

4. Are software updates included in this service?
Yes, HPE Foundation Care includes access to software updates and patches for supported software products.

5. What should I do if I encounter issues with your service?
If you face any issues, reach out to HPE’s customer support. They are equipped to assist you with any questions or concerns regarding your service.