HPE Foundation Care - Post Warranty - 1 Year - Warranty

Enhance your IT infrastructure's reliability and efficiency with the HPE Foundation Care - Post Warranty - 1 Year - Warranty. This comprehensive service product is designed to provide crucial support for both hardware and software, ensuring that your systems operate at peak performance. With HPE's expert technical resources available to assist your IT team, you can resolve hardware and software issues quickly and effectively, minimizing downtime and maximizing productivity.

• Comprehensive Support: HPE Foundation Care offers robust hardware and software services aimed at increasing the availability of your IT infrastructure, ensuring smooth operations.
• Remote Diagnosis and On-Site Repair: The service includes remote diagnosis to troubleshoot issues, along with on-site hardware repair to resolve problems effectively when necessary.
• Basic Software Support: Eligible hardware products may also receive Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring holistic coverage for your IT environment.
• Timely Assistance: With Next Business Day (NBD) service response times for parts and labor, you can rely on HPE Foundation Care for prompt resolution to any issues that arise.
• Convenient Phone Support: The included phone support ensures that you have direct access to HPE's technical resources, allowing for real-time problem resolution and expert guidance.

Technical Details of HPE Foundation Care

• Service Duration: 1 Year
• Service Type: Post Warranty Support
• Support Coverage: Hardware and Software
• Response Time: Next Business Day (NBD)

How to Install

Installing the HPE Foundation Care - Post Warranty - 1 Year - Warranty is straightforward. After purchase, contact HPE to activate your service. HPE's technical resources will guide you through the setup process, ensuring that your IT infrastructure is covered and ready for support. Make sure to have your HPE hardware and software inventory ready for the initial consultation.

Frequently Asked Questions

• What types of products are covered under HPE Foundation Care?
  HPE Foundation Care covers eligible HPE hardware products and may include Basic Software Support for selected non-HPE software.
• How long is the service valid?
  The service is valid for 1 year from the activation date.
• What is the response time for service support?
  The Next Business Day (NBD) service response time ensures that you receive the necessary assistance promptly.
• Can I upgrade my service plan?
  Yes, HPE offers various service plans that can be tailored to your organization's specific needs. Contact HPE for more information.
• Is phone support included?
  Yes, HPE Foundation Care includes convenient phone support to help resolve issues as they arise.