HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty

The HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty is an essential service designed to ensure your IT infrastructure remains operational and efficient. This comprehensive support package from Hewlett Packard Enterprise (HPE) offers a blend of hardware and software services tailored to your business needs. By extending the warranty coverage for your HPE products, you can focus on your core operations while HPE experts handle technical challenges, ensuring a seamless IT experience.

• Comprehensive Support: HPE Foundation Care provides extensive support for both hardware and software issues, ensuring a proactive approach to maintaining your IT systems.
• Remote Diagnosis and On-site Repairs: Benefit from remote diagnosis by skilled technicians, and if necessary, on-site hardware repairs to address any issues promptly.
• Basic Software Support: For eligible HPE hardware products, you receive Basic Software Support along with Collaborative Call Management for select non-HPE software, enhancing your overall service experience.
• Access to Updates and Patches: Keep your software up-to-date with remote technical support and access to vital software updates and patches, ensuring optimal performance of your systems.
• Fast Response Time: With a 4-hour parts and labor service response time, HPE Foundation Care minimizes downtime, allowing your business to maintain maximum productivity and reliability.

Technical Details of Product

• Service Type: Warranty Renewal
• Service Duration: 1 Year
• Service Coverage: Hardware and Software Support
• Response Time: 4-Hour Parts and Labor
• Support Coverage: Remote Diagnosis, On-site Repairs, Basic Software Support

How to Install

To activate your HPE Foundation Care - Post Warranty service, follow these steps:

1. Purchase the HPE Foundation Care - Post Warranty (Renewal) - 1 Year service through an authorized HPE reseller.
2. Once the purchase is complete, you will receive a confirmation and activation code from HPE.
3. Contact HPE customer support with your activation code to initiate your service coverage.
4. Provide your HPE product details as requested to ensure proper registration and support.
5. Enjoy continued support and peace of mind knowing your IT infrastructure is in expert hands.

Frequently Asked Questions

What is HPE Foundation Care?

HPE Foundation Care is a service that offers comprehensive hardware and software support for HPE products, ensuring your IT infrastructure operates efficiently.

What does the Post Warranty Renewal cover?

The Post Warranty Renewal covers hardware and software support, including remote diagnosis, on-site repairs, and access to software updates and patches.

How quickly can I expect a response for service requests?

HPE Foundation Care provides a fast 4-hour parts and labor service response time, minimizing downtime for your business.

Can I get support for non-HPE software products?

Yes, for eligible HPE hardware products, Basic Software Support and Collaborative Call Management for selected non-HPE software is included.

How do I activate my HPE Foundation Care service?

After purchasing the service, use the activation code provided by HPE to register your service coverage through their customer support.