HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty

Experience peace of mind with HPE Foundation Care - Post Warranty (Renewal) - 1 Year - Warranty. This comprehensive service package ensures that your IT infrastructure remains robust and resilient against unexpected disruptions, providing you with the support you need to maintain operational continuity. With HPE's expertise at your disposal, you can focus on your core business while we handle the complexities of hardware and software support.

• Comprehensive Support: HPE Foundation Care offers extensive hardware and software support, ensuring that your entire IT ecosystem is managed effectively.
• Remote Diagnosis and On-Site Repair: Effortless problem resolution is guaranteed with remote diagnosis and, if necessary, on-site hardware repairs to minimize downtime.
• Basic Software Support: For eligible hardware products, enjoy collaborative call management and basic software support for selected non-HPE products, enhancing your software ecosystem.
• Fast Response Times: Benefit from a 4-hour parts and labor service response time, designed for swift interventions and maximum reliability.
• Annual Coverage: With a 1-year service duration, ensure your systems are continuously supported, allowing for maximum productivity and timely results.

Technical Details of HPE Foundation Care - Post Warranty

• Service Type: Hardware and Software Support
• Service Duration: 1 Year
• Response Time: 4 Hours for Parts and Labor
• Support for Eligible HPE Hardware Products
• Remote Technical Support and Access to Software Updates

How to Install HPE Foundation Care - Post Warranty

To activate your HPE Foundation Care - Post Warranty service, follow these steps:

1. Contact your HPE sales representative to confirm eligibility for the service.
2. Provide the necessary details regarding your hardware and software setup.
3. Once your service agreement is set up, you will receive confirmation of your coverage.
4. For ongoing support, simply reach out through the designated support channels when issues arise.

Frequently Asked Questions

• What is included in HPE Foundation Care?
  HPE Foundation Care includes hardware and software support, remote diagnosis, on-site repair, and access to software updates.
• How quickly can I expect support?
  You can expect a 4-hour response time for parts and labor service to address any urgent issues.
• Can I renew my service after the first year?
  Yes, HPE Foundation Care can be renewed annually to continue receiving support.
• Is software support included?
  Yes, basic software support is included for eligible HPE hardware products and selected non-HPE products.
• How do I contact HPE for support?
  You can contact HPE support through the official website or the phone number provided in your service agreement.