HPE Foundation Care Software Support - 1 Year - Warranty

Introducing the HPE Foundation Care Software Support - 1 Year - Warranty, a comprehensive service designed to maximize the availability and reliability of your IT infrastructure. This service empowers your IT team by providing access to elite technical resources from Hewlett Packard Enterprise (HPE). With HPE Foundation Care, you gain peace of mind knowing that you have dedicated support for both hardware and software issues, ensuring your operations run smoothly.

• Comprehensive Support: HPE Foundation Care offers a blend of hardware and software services specifically tailored to enhance the performance of your IT infrastructure.
• Remote and On-Site Services: Receive remote diagnosis and support for swift issue resolution, with on-site hardware repairs available when necessary.
• Software Update Access: Stay ahead with access to critical software updates and patches that keep your systems secure and optimized.
• Efficient Response Times: Enjoy a rapid 2 Hour response time for software support services, ensuring timely resolutions to your technical challenges.
• Extended Warranty: Benefit from a full year of service, allowing you to enhance the value of your equipment while receiving dependable support throughout.

Technical Details of HPE Foundation Care Software Support

The HPE Foundation Care Software Support is designed for a variety of HPE and selected third-party products. Key technical features include:

• 1-Year Warranty Period
• Remote Technical Support
• Access to Software Updates and Patches
• Collaborative Call Management for eligible non-HPE software
• On-site hardware repair service

How to Install HPE Foundation Care Software Support

Installing the HPE Foundation Care Software Support is simple:

1. Purchase the HPE Foundation Care Software Support - 1 Year - Warranty through an authorized HPE reseller or directly from HPE.
2. Once purchased, register your product and support service on the HPE Support Center website.
3. Configure your IT systems to ensure you are set up for receiving remote support.
4. Access the HPE resources and begin utilizing the support services immediately for your hardware and software needs.

Frequently Asked Questions

• What is included in the HPE Foundation Care Software Support? The service includes remote technical support, access to software updates and patches, and on-site hardware repair for eligible products.
• How quickly can I expect a response from the support team? HPE Foundation Care provides a 2 Hour response time for software support services, ensuring swift assistance when you need it the most.
• Is this support available for third-party software? Yes, the support includes collaborative call management for selected non-HPE software, provided the software is eligible under your hardware product coverage.
• Can I extend my warranty beyond one year? For extended coverage, you may contact HPE directly or your authorized reseller to inquire about additional warranty options and services.