HPE Foundation Care with Comprehensive Defective Material Retention - Extended Service - 3 Year - Service

The HPE Foundation Care with Comprehensive Defective Material Retention is your ultimate solution for ensuring the longevity and optimal performance of your hardware. This extended service plan spans 3 years and combines top-notch support with comprehensive maintenance, giving you peace of mind in your technology investments. With a focus on reliability and efficiency, you can trust HPE to keep your systems running smoothly.

• Comprehensive Coverage: Enjoy extensive support with the HPE Foundation Care plan that includes parts and labor, ensuring your equipment is well-maintained and ready to perform at its best.
• Next Business Day Response: With a 9 x 5 service model, you receive Next Business Day support that guarantees quick and efficient repairs, minimizing downtime and maximizing productivity.
• On-Site Maintenance: Benefit from on-site support that allows for immediate troubleshooting and repairs directly at your location, providing a fast and effective solution to any issues that arise.
• Flexible Scheduling: The physical service subtype ensures great flexibility in scheduling work hours, locations, and assignments. This adaptability allows you to maintain productivity without disruption.
• Peace of Mind: With the Comprehensive Defective Material Retention option, you can be assured that any defective parts will be retained, enhancing your asset management and further boosting operational confidence.

Technical Details of the Product

• Service Type: Extended Service
• Service Duration: 3 Years
• Service Coverage: 9 x 5 (Next Business Day)
• Service Characteristics: On-site Maintenance, Parts & Labor
• Physical Service Subtype: Comprehensive Defective Material Retention

How to Install

To take advantage of the HPE Foundation Care, simply follow these steps:

1. Purchase the HPE Foundation Care service through authorized vendors or HPE directly.
2. Once you have the service plan, register your HPE hardware through the HPE support portal.
3. Ensure that you keep your service contract details accessible for quick reference when you need support.
4. Contact HPE support via phone or online portal when service is needed, and a technician will be dispatched as per the agreed terms.

Frequently Asked Questions

What is included in the HPE Foundation Care service?

The service includes Next Business Day support, parts, and labor for on-site maintenance, along with Comprehensive Defective Material Retention.

How long does the service last?

The HPE Foundation Care service lasts for 3 years, providing extended coverage for your hardware.

What is Next Business Day service?

Next Business Day service means that if you encounter a problem, a technician will be onsite the next business day to resolve the issue, ensuring minimal downtime.

Can I customize my service hours?

Yes, the flexible scheduling option allows you to choose work hours and locations that suit your operational needs.

What should I do if I need support?

If you require support, simply contact HPE through the support portal or via phone, and have your service contract details available for a smooth service experience.