Description
Experience unparalleled support and assurance for your HPE products with the HPE Foundation Care with Comprehensive Defective Material Retention - Extended Service - 3 Year. This service is designed to provide you with top-notch maintenance to ensure your systems run smoothly and efficiently. With a commitment to excellence, HPE Foundation Care enables you to focus on your business while we take care of your technology needs.
- Comprehensive Defective Material Retention: Safeguard your investments with a service that ensures all defective materials are retained, allowing for a thorough assessment and analysis of parts to enhance future performance.
- On-site Support: Benefit from expert technicians who are readily available on-site, providing immediate assistance and solutions to minimize disruptions to your operations.
- Next Business Day Response: Enjoy peace of mind with our Next Business Day response time for parts and labor, ensuring that any issues are addressed promptly, maintaining your productivity levels.
- 3-Year Extended Service: Our extended service period allows you to maximize your investment, providing long-term support and maintenance that adapts to your evolving business needs.
- Parts and Labor Coverage: With comprehensive parts and labor coverage, you can trust that your technology will receive the care it needs, ensuring continuous operations and enhanced reliability.
Technical Details of Product
Service Type: HPE Foundation Care with Comprehensive Defective Material Retention
Duration: 3 Years
Support Availability: 9 hours per day, 5 days a week
Service Response Time: Next Business Day
On-site Maintenance: Yes
Coverage: Parts & Labor
How to Install
To install the HPE Foundation Care service, follow these simple steps:
- Purchase the service through an authorized HPE reseller or directly from HPE.
- Upon confirmation of your purchase, you will receive a confirmation email along with a service code.
- Log in to the HPE support portal using your credentials.
- Enter the service code to activate your Foundation Care service.
- Review the service terms and conditions, and verify that your HPE products are covered.
- Contact HPE support to schedule your initial consultation and on-site assessment.
Frequently Asked Questions
What is HPE Foundation Care?
HPE Foundation Care is a support service designed to provide maintenance and assistance for HPE products, ensuring optimal performance and reliability.
What does Comprehensive Defective Material Retention mean?
This feature allows HPE to retain defective materials for assessment, which aids in improving future product performance and reliability.
How quickly can I expect service to be available?
With Next Business Day service response, you can expect parts and labor support to be available promptly to address any issues that arise.
Is there a limit on the number of service calls I can make?
No, with HPE Foundation Care, you can request service as needed within the terms of the service contract.
What types of HPE products does this service cover?
This service covers a wide range of HPE hardware products; however, it is always recommended to confirm specific product eligibility with HPE support.
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