HPE Foundation Care with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service

Introducing the HPE Foundation Care with Comprehensive Defective Material Retention, an extended service plan designed to keep your HPE technology running smoothly for an extended period. This five-year service provides unparalleled support, giving you peace of mind and ensuring that your IT environment remains efficient and productive. With 24/7 on-site assistance and quick response times, you can focus on your core business while we take care of your technical needs.

• Comprehensive Coverage: Enjoy extensive support with our five-year service that includes parts and labor, ensuring that your IT investment is protected against unexpected issues.
• Rapid Response Time: With a guaranteed four-hour parts and labor response time, we minimize downtime and keep your systems running, maximizing productivity.
• On-Site Support: Our experts are available around the clock to provide on-site solutions, guaranteeing that your technical issues are resolved quickly and efficiently.
• Defective Material Retention: Keep defective parts for your own analysis or recycling, enhancing your sustainability efforts while maintaining control over your resources.
• Dependability You Can Trust: With HPE Foundation Care, you receive a support plan designed to enhance the reliability of your systems, ensuring that your operations run smoothly.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 5 Years
• Support Level: 24 x 7 x 4 Hour On-site Maintenance
• Service Includes: Parts & Labor, Comprehensive Defective Material Retention

How to Install

Installing the HPE Foundation Care Service is straightforward:

1. Purchase the service through an authorized HPE partner or directly from HPE.
2. Contact HPE to register your service agreement and provide details about your existing HPE equipment.
3. Once registered, you will receive confirmation of your service and instructions on how to access support.
4. For immediate technical support, simply call the dedicated HPE support number and have your service agreement details handy.

Frequently Asked Questions

What is included in the HPE Foundation Care service?

The service includes comprehensive support, parts replacement, labor, on-site assistance, and defective material retention.

How does the four-hour response time work?

Our four-hour response time means that once you report an issue, our technicians will arrive on-site within four hours to resolve it, reducing potential downtime.

Can I keep defective parts after service?

Yes, the Comprehensive Defective Material Retention feature allows you to retain defective parts for your own analysis or recycling purposes.

Is this service available worldwide?

Yes, HPE Foundation Care is available in many countries worldwide. Please check with your local HPE representative for availability in your region.

How do I renew my HPE Foundation Care service?

You can renew your service before expiration by contacting HPE or your authorized partner. It's recommended to start the renewal process at least 30 days before expiration to ensure uninterrupted service.