Description
Discover unparalleled support and assurance with the HPE Foundation Care with Comprehensive Defective Material Retention. This extended warranty, designed to enhance your operational uptime, ensures that your HPE equipment remains in peak condition for one full year. With 24/7 support and expert on-site assistance, this warranty covers everything you need to keep your business running smoothly.
- Comprehensive Coverage: Enjoy peace of mind with a warranty that includes parts replacement service, ensuring that any defective materials are handled efficiently and effectively.
- 24/7 On-Site Support: Access expert assistance any time of the day or night, with a guaranteed 4-hour response time for prompt resolution of issues, minimizing downtime.
- Enhanced Productivity: The parts and labor service characteristics allow for quick completion of tasks, helping to maintain your operational efficiency and productivity levels.
- Reliable Electronic Service Tracking: The electronic service sub-type enables easy categorization and tracking of your concerns, allowing for better issue management and resolution.
- One-Year Warranty Duration: With a full year of service coverage, you can depend on consistent support and accurate results throughout your warranty period.
Technical Details of the Product
- Warranty Type: Extended Warranty
- Service Duration: 1 Year
- Support Type: 24 x 7 x 4 Hour On-site Maintenance
- Service Inclusions: Parts & Labor, Physical and Electronic Warranty
- Response Time: 4 Hour - Parts & Labor
- Service Availability: On-site expert assistance
How to Install
To activate your HPE Foundation Care, simply follow these steps:
- Purchase the warranty through an authorized HPE dealer or online.
- Upon purchase, you will receive confirmation and instructions for registration.
- Register your warranty by providing the required product details on the HPE support portal.
- Once registered, you will gain immediate access to the support services outlined in your warranty.
Frequently Asked Questions
What does the warranty cover?
The warranty covers parts replacement, labor, and on-site support, ensuring that any defective materials are promptly addressed to minimize downtime.
How do I contact support?
You can contact HPE support 24/7 through the support portal, phone, or email, and an expert will be dispatched to your location within the specified time frame.
Is there a limit to the number of service calls?
No, there is no limit to the number of service calls you can make under this warranty as long as it pertains to covered issues.
What happens after the one-year warranty expires?
After the warranty expires, you can choose to renew the warranty for continued support and coverage options.
Can I transfer the warranty to another device?
Warranty transferability depends on the specific terms and conditions. Please refer to your warranty documentation or contact support for more information.
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