HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 1 Year - Warranty

Enhance your IT infrastructure's availability and efficiency with HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 1 Year - Warranty. Designed by Hewlett Packard Enterprise (HPE), this service provides an extensive range of hardware and software support tailored to your organization's needs. With the assurance of quick response times and dedicated resources, you can focus on your core business while HPE manages the complexities of your IT support.

• Comprehensive Support: HPE Foundation Care offers a blend of hardware and software services that aim to maximize the efficiency of your IT infrastructure. This includes remote diagnosis and support, as well as on-site hardware repair, ensuring that your systems remain operational and effective at all times.
• Expert Technical Resources: Gain access to HPE's skilled technical professionals who work collaboratively with your IT team to solve hardware and software issues efficiently, including support for selected third-party products.
• Quick Response Times: Enjoy a remarkable 4-hour response time for parts and labor service, which means that any disruptions to your IT operations can be swiftly addressed, minimizing downtime and maintaining productivity.
• Parts Replacement Service: The warranty includes a Parts Replacement service, allowing for the rapid resolution of hardware issues without the burden of inventory management. This feature significantly enhances dependability and operational efficiency.
• One-Year Coverage: With a comprehensive service duration of 1 year, you can rest assured that your IT support needs will be met consistently, providing you with the peace of mind needed to focus on your business strategies.

Technical Details of Product

• Product Type: Extended Warranty
• Service Duration: 1 Year
• Service Level: Comprehensive Defective Material Retention
• Response Time: 4 Hours for Parts and Labor
• Support Type: Hardware and Software Support

How to Install

Activating your HPE Foundation Care service is simple and efficient. Follow these steps:

1. Contact HPE Customer Support to register your HPE hardware and software for the Foundation Care service.
2. Provide the necessary details about your IT environment and any specific support requirements you may have.
3. Once your service is activated, you'll receive confirmation along with details on how to access support and resources.
4. For immediate assistance, utilize the remote diagnosis and support services as needed through HPE’s dedicated support channels.

Frequently Asked Questions

• What is included in HPE Foundation Care?
  HPE Foundation Care includes comprehensive hardware and software support, remote diagnosis, on-site hardware repair, parts supply, and access to software updates.
• How quickly will I receive support?
  HPE Foundation Care guarantees a 4-hour response time for parts and labor, ensuring minimal disruption to your operations.
• Can I choose to only cover hardware or software?
  HPE Foundation Care is designed to provide support for both hardware and software. However, you can tailor the service to focus on your specific needs by consulting with HPE.
• Is there a limit to the number of support calls I can make?
  No, there is no limit to the number of support calls you can make as long as your service is active. HPE is dedicated to providing the support you need.
• How do I renew my warranty service?
  Your warranty service can be renewed by contacting HPE Customer Support prior to the expiration of your current service. HPE will guide you through the renewal process.