HPE Foundation Care With Comprehensive Defective Material Retention - Extended Warranty - 5 Year - Warranty

The HPE Foundation Care With Comprehensive Defective Material Retention - Extended Warranty offers robust support for your IT infrastructure, ensuring that both hardware and software services are covered comprehensively. This 5-year warranty from Hewlett Packard Enterprise (HPE) is tailored to enhance the reliability and performance of your systems, allowing your organization to focus on core business objectives without the worry of unexpected downtime.

• Comprehensive Support: The HPE Foundation Care service includes both hardware and software support to increase the availability of your IT infrastructure. This means you get remote diagnosis, software updates, and access to HPE's technical resources.
• On-Site Hardware Repair: If your hardware encounters an issue, HPE Foundation Care ensures that on-site repairs are conducted efficiently, minimizing downtime and keeping your operations running smoothly.
• Rapid Response Time: Enjoy the peace of mind with a 4-hour parts and labor service response time, ensuring that help is always just a call away, and issues can be resolved quickly to maintain productivity.
• Extended Coverage: With a service duration of 5 years, this warranty guarantees long-term dependability, allowing your organization to make informed decisions regarding your IT investments.
• Collaborative Call Management: HPE Foundation Care includes collaborative call management for selected non-HPE software, facilitating effective communication between your teams and HPE for seamless issue resolution.

Technical Details of the Product

• Service Type: Comprehensive IT support for hardware and software
• Response Time: 4-hour parts and labor service response
• Duration: 5-year extended warranty
• Certification: Supported by HPE technical resources
• Coverage: Includes eligible HPE hardware, selected third-party products, and non-HPE software

How to Install

To take advantage of the HPE Foundation Care service, simply contact your HPE representative or authorized partner. They will guide you through the necessary steps to set up your extended warranty, ensuring that your hardware and software are fully covered. It's essential to provide details about your existing equipment and any specific needs you may have, so HPE can tailor the service to your requirements.

Frequently Asked Questions

• What is included in the HPE Foundation Care service?
  The service includes remote diagnosis, on-site hardware repair, software updates, and patches, along with collaborative call management for eligible non-HPE software.
• How does the 4-hour response time work?
  If you experience a hardware issue, HPE will respond within 4 hours, providing parts and labor as needed to resolve your issue promptly.
• Is this warranty applicable to third-party products?
  Yes, HPE Foundation Care provides support for selected third-party products, enhancing your IT infrastructure's reliability.
• Can I get support for software issues?
  Absolutely! HPE offers remote technical support for software products covered under the HPE Foundation Care service, ensuring your software runs smoothly.
• How do I determine if my products are eligible?
  Contact HPE to find out if your hardware and software products are eligible for the Foundation Care service. They will assist you in understanding your options.