HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 5 Year - Warranty

HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 5 Year offers organizations a reliable safety net for their IT infrastructure. This extended warranty ensures that your hardware and software systems remain operational and efficient, allowing your business to focus on its core activities rather than potential technical disruptions.

• Comprehensive Hardware and Software Support: HPE Foundation Care provides extensive technical resources to resolve hardware and software issues, ensuring high availability of your IT infrastructure.
• Remote Diagnosis and On-Site Repair: Enjoy the convenience of remote diagnosis for quick problem resolution, along with on-site hardware repair to address critical issues effectively.
• Next Business Day Parts and Labor Service: Experience minimal downtime with our fast response time for parts and labor, ensuring that your systems are up and running without delay.
• 5-Year Extended Service Duration: This warranty extends your protection for five years, offering peace of mind and sustained productivity for your organization.
• Access to Software Updates and Patches: Stay current with HPE's timely software updates and patches, which are essential for maintaining system security and efficiency.

Technical Details of the Product

• Product Type: Extended Warranty Service
• Duration: 5 Years
• Service Options: Comprehensive Hardware and Software Support
• Response Time: Next Business Day
• Included Services: Remote technical support, access to updates, and on-site repair

How to Install

To activate your HPE Foundation Care warranty, follow these simple steps:

1. Purchase the HPE Foundation Care with Comprehensive Defective Material Retention service through an authorized retailer or HPE sales representative.
2. Register your hardware product with HPE by providing the necessary serial numbers and product details.
3. Once registered, you will receive a confirmation and be able to access all the support services included in your warranty package.
4. In case of a hardware failure or software issue, contact HPE support through the designated channels for rapid assistance.

Frequently Asked Questions

• What is covered under the HPE Foundation Care Warranty?

  The warranty covers hardware and software support, remote diagnostics, on-site repairs, and access to software updates.

• Can I extend my warranty after it expires?

  Extensions may be available. Please contact HPE directly to discuss your options.

• How do I file a support request?

  You can file a support request by contacting HPE support via phone, email, or their online portal.

• Is there a limit on the number of service calls?

  There is generally no limit on service calls as long as the issues are covered under the warranty terms.

• What if my software is not HPE branded?

  HPE Foundation Care can still provide support for selected third-party software, depending on eligibility. Please inquire for specific products.