HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 5 Year - Warranty

HPE Foundation Care with Comprehensive Defective Material Retention - Extended Warranty - 5 Year - Warranty is designed to ensure that your IT infrastructure remains operational and efficient. This all-inclusive service provides vital support for both hardware and software, allowing your business to thrive without interruptions. With HPE's expert technical assistance, you can rest assured that any potential issues will be resolved promptly, ensuring maximum uptime and productivity.

• Comprehensive Support: HPE Foundation Care encompasses extensive hardware and software services tailored to enhance the availability of your IT infrastructure. This means you receive both remote diagnosis and on-site assistance when necessary, ensuring that your systems are well-supported.
• Rapid Response Times: With a commitment to a 4 Hour - Parts & Labor service response time, you can expect timely resolutions to any issues that arise. This ensures that your operations can continue without long delays, enhancing overall productivity and efficiency.
• Expert Technical Resources: Benefit from the extensive knowledge and experience of HPE's technical resources. They work collaboratively with your IT team to identify and resolve hardware and software problems quickly, minimizing downtime and disruption.
• Extended Warranty Coverage: The 5 Year warranty ensures long-term protection for your investment. HPE Foundation Care provides peace of mind, knowing that your equipment is safeguarded against potential defects and failures.
• Parts Replacement Service: Included in the warranty is a comprehensive parts replacement service, which further alleviates concerns about parts failure. This ensures you have the necessary components to keep your systems running smoothly.

Technical Details of the Product

• Service Type: HPE Foundation Care
• Service Duration: 5 Years
• Response Time: 4 Hour - Parts & Labor
• Included Services: Remote diagnosis, on-site hardware repair, basic software support, and collaborative call management for selected non-HPE software
• Coverage: HPE hardware products and eligible third-party products

How to Install

To take full advantage of HPE Foundation Care services, follow these simple steps:

1. Purchase the HPE Foundation Care Extended Warranty for your eligible HPE hardware product.
2. Register your product with HPE to activate the warranty and support services.
3. Ensure your IT team is familiar with the key contacts at HPE for technical support.
4. Document and report any hardware or software issues to HPE as they arise to initiate support services.

Frequently Asked Questions

• What does the HPE Foundation Care service include?
  HPE Foundation Care offers comprehensive hardware and software support, including remote diagnosis, on-site repair, basic software support, and access to software updates.
• What is the duration of the warranty?
  The warranty lasts for 5 years, providing long-term protection for your IT equipment.
• What is the response time for service issues?
  HPE commits to a 4 Hour - Parts & Labor service response time, ensuring you receive prompt assistance when needed.
• Are third-party products covered under this warranty?
  Yes, certain selected third-party products may be eligible for support under HPE Foundation Care. Please contact HPE for details on eligibility.
• How do I register my product for HPE Foundation Care?
  You can register your product by visiting the HPE website and following the registration instructions provided there.