HPE Foundation Care with Comprehensive Defective Material Retention - Post Warranty (Renewal) - 1 Year - Warranty

HPE Foundation Care with Comprehensive Defective Material Retention - Post Warranty (Renewal) - 1 Year - Warranty

The HPE Foundation Care with Comprehensive Defective Material Retention (CDMR) is a vital service designed to optimize your IT infrastructure even after the manufacturer's warranty has expired. This one-year renewal option offers extensive support and maintenance for your HPE hardware and selected third-party products, ensuring that your organization remains operational and efficient. With a blend of remote diagnosis, on-site repairs, and expert technical resources, HPE Foundation Care stands out as a comprehensive solution for your IT needs.

• Comprehensive Coverage: Gain access to a full suite of hardware and software services tailored to boost the availability and performance of your IT assets.
• Expert Support: Benefit from HPE's technical resources that work closely with your IT team to resolve both hardware and software issues efficiently.
• On-Site Repair Services: In case of complex issues, HPE Foundation Care offers on-site hardware repair to minimize downtime and ensure your operations run smoothly.
• Remote Diagnosis: Enjoy the convenience of remote support, including diagnosis and troubleshooting, enabling swift resolution of potential problems before they escalate.
• Quick Response Time: With a 4-hour parts and labor service response time, HPE Foundation Care ensures maximum reliability and accommodates your urgent repair needs effectively.

Technical Details of Product

• Service Duration: 1 Year
• Service Type: Post Warranty Renewal
• Response Time: 4 Hour parts and labor service response
• Support Scope: Covers HPE hardware and selected third-party products
• Includes: Remote technical support, software updates, and patches for eligible software products

How to Install

To activate your HPE Foundation Care service, follow these simple steps:

1. Contact your HPE sales representative or authorized reseller to purchase the HPE Foundation Care renewal service.
2. Once the service is purchased, HPE will provide you with confirmation and details of your coverage.
3. Ensure your HPE hardware and selected third-party products are registered under the service for eligibility.
4. For technical support, reach out to HPE's support hotline or access the online support portal.
5. Begin using the service for all your hardware and software support needs promptly!

Frequently Asked Questions

• What is included in HPE Foundation Care?
  The service includes remote diagnosis, on-site repairs, technical support, and access to software updates and patches for eligible products.
• Can I renew my existing warranty?
  Yes, this is a post-warranty renewal service that allows you to extend coverage for another year.
• How quickly can I expect a response?
  HPE Foundation Care ensures a 4-hour response time for parts and labor service, providing quick resolutions to any issues.
• Is it limited to HPE products?
  While primarily for HPE hardware, the service also supports selected third-party products, promoting comprehensive IT support.
• How does remote diagnosis work?
  HPE's technical resources will assist in diagnosing issues remotely, allowing them to provide troubleshooting steps or solutions without the need for on-site visits.