HPE Foundation Care with Comprehensive DMR - Extended Service - 1 Year - Service

Introducing the HPE Foundation Care with Comprehensive DMR - Extended Service - 1 Year - Service, the ultimate solution for ensuring the operational efficiency and reliability of your HPE equipment. This all-inclusive service provides unparalleled support for your technology infrastructure, allowing you to focus on your business without worrying about equipment failures. With 24 x 7 x 4 Hour on-site maintenance, you can enjoy complete peace of mind, knowing that expert assistance is available whenever you need it.

• Comprehensive Coverage: The HPE Foundation Care offers extensive service features, including on-site support and parts replacement, designed to handle any mishaps that may arise during the operation of your equipment.
• Minimal Downtime: With our 4 Hour service response time, you can limit any downtime to the absolute minimum, ensuring that your business operations remain uninterrupted and efficient.
• Parts and Labor Service: The program includes both parts and labor services, providing you with reliable maintenance and increased usability, so you can trust that your equipment will be in top working condition.
• Extended Service Duration: Enjoy a full year of dependable service, allowing you to focus on your core business activities while we take care of your HPE equipment maintenance needs.
• Expert Support: Our team of skilled professionals is available 24/7, ready to assist you with any technical issues or concerns, providing you with the assurance that help is just a call away.

Technical Details of Product

• Service Type: HPE Foundation Care with Comprehensive DMR
• Service Duration: 1 Year
• Support Type: 24 x 7 x 4 Hour On-site Maintenance
• Service Features: Parts Replacement and Labor Coverage
• Response Time: 4 Hour Service Response

How to Install

To get started with your HPE Foundation Care service, please follow these simple steps:

1. Purchase the HPE Foundation Care with Comprehensive DMR service for your specific HPE equipment.
2. Once purchased, you will receive a confirmation along with your service details via email.
3. Keep the service confirmation handy for future reference when you require assistance.
4. In case of any issues, contact HPE support using the provided contact details to initiate service.

Frequently Asked Questions

Q: What types of equipment are covered under HPE Foundation Care?

A: HPE Foundation Care covers a wide range of HPE hardware and software products. Please check your specific product details for coverage eligibility.

Q: What is the response time for on-site service?

A: The service includes a 4 Hour response time for on-site assistance, ensuring quick resolution of any issues you may face.

Q: Can I extend my service beyond one year?

A: Yes, you can extend your HPE Foundation Care service at any time. Contact your HPE representative for details on renewal options.

Q: How do I report an issue with my equipment?

A: To report an issue, simply call the HPE support line provided with your service confirmation. Make sure to have your service details ready for the support team.

Q: Are software updates included in the service?

A: While the HPE Foundation Care primarily focuses on hardware support, any specific software updates may depend on your current software agreements. Please check with HPE support for detailed information.