HPE Hardware Support - Extended Service - 2 Year - Service

Ensure the longevity and performance of your HPE hardware with the HPE Hardware Support - Extended Service. This comprehensive service plan offers unmatched support to keep your systems running at optimal levels. Designed for businesses that rely on their technology, this 2-year extended service provides peace of mind with predictable costs and reliable maintenance solutions.

• Comprehensive Coverage: The HPE Hardware Support - Extended Service plan provides extensive coverage for your hardware, ensuring that both parts and labor are included. This means you can rest easy knowing that your equipment is protected against unforeseen mishaps.
• Next Business Day Service: Enjoy the benefit of an efficient service response time with the Next Business Day support. Whether it’s a hardware failure or a routine check-up, help is available quickly to minimize downtime and keep your operations running smoothly.
• On-Site Assistance: With this service, you don’t need to go anywhere to get assistance. Our on-site maintenance ensures that you receive the necessary support right at your location, which saves time and enhances convenience.
• Predictable Total Cost of Ownership: The extended service plan allows you to manage your budgeting effectively. With a predictable cost model, you can avoid unexpected expenses and plan your IT expenditure with confidence.
• Parts Replacement Service: This service includes parts replacement, which means you won’t have to worry about the cost and logistics of sourcing replacement parts. HPE takes care of everything, providing you with a hassle-free experience and minimizing your inventory costs.

Technical Details of the Product

• Service Type: Extended Service
• Service Duration: 2 Years
• Service Availability: 9 x 5 (Business Hours)
• Service Response: Next Business Day
• Service Type: On-site
• Coverage: Parts & Labor
• Service Subtype: Electronic, Physical

How to Install

To activate your HPE Hardware Support - Extended Service, follow these simple steps:

1. Purchase the HPE Hardware Support plan through an authorized HPE retailer or directly from HPE.
2. Upon purchase, you will receive a confirmation email with your service agreement details.
3. Keep the service agreement handy as you may need it for any support requests.
4. If you encounter hardware issues, contact HPE support using the provided contact details in your service agreement.
5. A technician will be dispatched to your location quickly, ensuring minimal disruption to your operations.

Frequently Asked Questions

• What is covered under the HPE Hardware Support - Extended Service?
  This service includes on-site support for hardware failures, parts replacement, and labor costs.
• What does Next Business Day service mean?
  This means that you can expect a technician to be on-site the next business day after you report an issue.
• Is this service available for all HPE hardware?
  Yes, this extended service plan is compatible with a wide range of HPE hardware products. Always check the specific eligibility of your hardware.
• Can I upgrade my service plan?
  Yes, HPE offers various service plans. You can upgrade your plan by contacting HPE support or your authorized retailer.
• How do I file a support request?
  To file a support request, simply call the HPE support number provided in your service agreement or visit the HPE support website for online assistance.