HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service

The HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service is designed to provide robust support and protection for your HPE technology investments. With this service, you can enjoy the peace of mind that comes with professional assistance and timely parts replacement, ensuring your systems operate efficiently and effectively. This extended service plan is tailored to meet the demands of modern businesses looking to minimize downtime and maximize productivity.

• Comprehensive Coverage: This service plan includes parts and labor, providing you with all-encompassing support that protects your investment and enhances reliability.
• Next Business Day Service: Enjoy fast response times with Next Business Day service for parts and labor, ensuring that your technology is back up and running as soon as possible.
• On-site Support: Benefit from on-site assistance that helps to limit downtime to an absolute minimum, allowing your business to maintain its operational momentum.
• Cost-Effective Maintenance: The service minimizes inventory costs while maximizing dependability, making it an economical choice for businesses of all sizes.
• Extended Duration: With a 4-year service duration, this plan guarantees maximum productivity and timely results, allowing you to focus on your core business activities.

Technical Details of Product

• Service Type: Extended Service
• Duration: 4 Years
• Support Hours: 9 x 5
• Service Delivery: On-site
• Response Time: Next Business Day
• Included Services: Parts and Labor

How to Install

To take advantage of the HPE Pointnext Tech Care Basic - Extended Service, simply purchase the service plan through your HPE authorized reseller or online store. Upon confirmation of your service plan, you will receive detailed instructions that guide you through the registration process. Make sure to have your HPE system information ready to ensure a smooth setup. Once registered, you can easily access support services whenever needed.

Frequently Asked Questions

• What does the HPE Pointnext Tech Care Basic service cover?
  This service covers parts and labor for your HPE systems, providing on-site support and next business day response times for repairs and maintenance.
• How quickly can I expect service?
  With the Next Business Day response time, you can expect parts or service to be provided within one business day after a request is made.
• Is this service transferable?
  Yes, the HPE Pointnext Tech Care Basic service can be transferred to a new owner if the hardware changes hands, subject to HPE's terms and conditions.
• What happens if parts are not available?
  In such cases, HPE will make every effort to find a suitable alternative or expedite the shipment of required parts to minimize downtime.
• Can I upgrade my service plan?
  Yes, you can upgrade your service plan at any time by contacting your HPE representative or authorized reseller for options.