HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service

Ensure the longevity and reliability of your HPE systems with the HPE Pointnext Tech Care Basic - Extended Service. This comprehensive service plan guarantees that your investment is protected for four full years, offering peace of mind while you focus on your core business functions. With unparalleled support, you can rest assured that your technology is in capable hands.

• Comprehensive Coverage: The HPE Pointnext Tech Care Basic service extends your coverage for a full four years, allowing you to maximize the value of your HPE products and maintain consistent performance.
• Next Business Day Service: Enjoy the convenience of Next Business Day service for parts and labor within a 100-mile radius. This ensures quicker resolution times, minimizing downtime and enhancing productivity.
• On-Site Support: Benefit from expert on-site support that provides immediate assistance when you need it most. Our qualified technicians are available to resolve issues quickly, ensuring that your operations run smoothly.
• Parts Replacement Service: Experience dependable efficiency with our parts replacement service. We offer timely replacements to keep your systems running at peak performance, giving you peace of mind.
• Improved Productivity: With an emphasis on parts and labor service characteristics, tasks can be completed quickly and efficiently. This leads to improved productivity, allowing your team to focus on what they do best.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 4 Years
• Service Availability: 9 x 5 (business hours)
• Response Time: Next Business Day
• On-Site Maintenance: Yes
• Parts & Labor Included: Yes
• Distance from Customer Site: Up to 100 miles

How to Install

Installation of the HPE Pointnext Tech Care Basic service is easy. Upon purchasing the service, you will receive a confirmation and details on how to activate your plan. Simply follow the instructions provided in the confirmation and ensure that your devices are registered in the HPE system. Our team will guide you through the process to ensure you gain maximum benefits from the service plan.

Frequently Asked Questions

• What does the extended service cover?
  The service covers parts replacement, on-site support, and labor for HPE products within the specified duration.
• How quickly can I get support?
  With Next Business Day service, you can expect a quick response to your requests, ensuring minimal downtime.
• Is there a distance limitation for on-site support?
  Yes, the service is available for customer sites within 100 miles of the nearest service center.
• Can I extend the service beyond 4 years?
  Yes, you have the option to renew or extend your service plan as it approaches expiration.
• How do I register for service?
  Registration details will be provided upon purchase, and our customer service team is available to assist you with any questions regarding the registration process.