HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty

The HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty is designed to provide you with reliable and efficient support for your HPE products after the standard warranty period has expired. This service offers peace of mind by ensuring that you have access to essential parts and labor, minimizing downtime and maximizing your productivity. With a focus on convenience and dependability, this post-warranty service is tailored to meet the needs of businesses that rely on HPE technology to operate seamlessly.

• Comprehensive Coverage: The warranty includes parts replacement and labor services, ensuring that your HPE equipment remains operational without any unexpected expenses.
• Convenient On-Site Support: Benefit from next business day service with on-site support, allowing certified technicians to come directly to your location to resolve any issues, saving you time and hassle.
• Efficient Service Response: Enjoy a prompt service response time, with parts and labor support offered within a 160 km radius from your site, ensuring maximum efficiency and minimal disruption to your operations.
• One Year of Dependability: The post-warranty service lasts for one full year, providing ongoing support and maintenance to ensure that your systems run smoothly and effectively.
• Peace of Mind: With HPE Pointnext Tech Care, you can rest easy knowing that expert help is just a call away, allowing you to focus on your core business without worrying about your IT infrastructure.

Technical Details of Product

• Service Type: HPE Pointnext Tech Care Basic
• Duration: 1 Year
• Service Level: 9 x 5 Next Business Day On-site Maintenance
• Support Radius: 160 km from customer site
• Coverage: Parts and Labor Warranty

How to Install

To activate your HPE Pointnext Tech Care Basic warranty, follow these simple steps:

1. Purchase the HPE Pointnext Tech Care Basic warranty through an authorized HPE retailer or directly from HPE.
2. Upon purchase, you will receive a confirmation email with your warranty activation details.
3. Register your warranty on the HPE customer support portal using your product information and warranty confirmation.
4. Once registered, you will have access to the warranty benefits, including the next business day on-site service and parts replacement.
5. In the event of an issue, contact HPE support and provide your warranty details to initiate service.

Frequently Asked Questions

• What is included in the HPE Pointnext Tech Care Basic warranty?
  The warranty includes parts replacement and labor services for HPE products, with next business day on-site support.
• How long does the warranty last?
  The HPE Pointnext Tech Care Basic warranty lasts for one year after the expiration of the standard warranty.
• What is the service response time?
  The service response time is next business day, with support provided within 160 km from your location.
• Do I need to register my warranty?
  Yes, it is important to register your warranty on the HPE support portal to activate your service benefits.
• How do I contact HPE support for service?
  You can contact HPE support by phone or through the HPE customer support portal, providing your warranty details to initiate service.