HPE Pointnext Tech Care Basic - Post Warranty - 1 Year - Warranty

Ensure the longevity and reliability of your HPE equipment with the HPE Pointnext Tech Care Basic - Post Warranty - 1 Year service plan. This extended warranty is designed specifically to enhance the value of your technology investments, providing peace of mind and dependable service when you need it the most. With a focus on maintaining your hardware's efficiency, this warranty guarantees timely support and maintenance, reflecting HPE's commitment to delivering high-quality service.

• Comprehensive Coverage: The HPE Pointnext Tech Care Basic service plan offers extensive parts and labor coverage, ensuring that your equipment remains in optimal working condition. Enjoy the confidence that comes with knowing your technology is protected against unexpected failures.
• Next Business Day Service: Experience minimal downtime with our Next Business Day service response. If your equipment requires attention, our expert technicians will be on-site within 100 miles to provide necessary support, allowing for a swift and efficient resolution to any issues.
• On-Site Support: Benefit from on-site service that prioritizes usability and efficiency. Our trained professionals will come directly to your location, ensuring that your equipment is serviced right where it’s used, minimizing disruption to your operations.
• Parts Replacement Service: Enjoy the efficiency of our parts replacement service, which is included within the warranty. This feature ensures that any necessary components are replaced promptly, keeping your equipment running smoothly and reducing the risk of operational delays.
• One-Year Warranty Duration: With a one-year service duration, the HPE Pointnext Tech Care Basic plan provides an extended period of protection and support. This duration is ideal for businesses looking to maintain optimal performance and longevity of their HPE products.

Technical Details of Product

• Service Type: Post Warranty Support
• Service Duration: 1 Year
• Service Hours: 9 x 5
• On-Site Service: Yes
• Response Time: Next Business Day (within 100 miles)
• Coverage: Parts and Labor included

How to Install

To activate your HPE Pointnext Tech Care Basic - Post Warranty service plan, simply follow these steps:

1. Purchase the service plan through an authorized HPE reseller or online.
2. Receive your service agreement and documentation via email.
3. Contact HPE customer support for any setup assistance required or to register your service plan.
4. Keep your service agreement on hand for reference in case you require on-site support.

Frequently Asked Questions

• What is included in the HPE Pointnext Tech Care Basic service?

  The service includes parts replacement, labor coverage, and next business day on-site support within a 100-mile radius.

• How do I request service under this warranty?

  You can request service by contacting HPE customer support, who will assist you in scheduling an on-site visit from a technician.

• What should I do if my equipment requires immediate attention?

  Contact HPE support as soon as possible for next business day service to mitigate any downtime.

• Can I extend my warranty after the one-year period?

  Yes, you may have the option to renew or extend your warranty coverage prior to the expiration of your current plan.

• Is the service available for all HPE products?

  The HPE Pointnext Tech Care Basic service is available for select HPE products. Please check with your reseller or HPE representative for eligibility.