HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty

The HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty offers essential protection for your IT infrastructure, safeguarding your investments against unexpected repair and replacement costs while ensuring maximum operational efficiency. With its robust service features, this warranty provides peace of mind and reliable support tailored to your needs.

• Comprehensive Coverage: This warranty covers both parts and labor, providing extensive protection against unforeseen maintenance costs, ensuring that your systems are always operational.
• On-Site Service: Enjoy the convenience of on-site service, which enhances reliability and productivity by addressing issues directly at your location without unnecessary delays.
• Next Business Day Response: Benefit from a prompt response time, with parts and labor service delivered the next business day within a 100-mile radius from your site, ensuring minimal downtime for your operations.
• Cost-Effective Maintenance: The service characteristics help minimize your inventory costs while maximizing dependability, allowing you to focus on core business functions without the worry of unexpected expenses.
• Extended Service Duration: With a two-year service duration, you can rest assured that your essential IT components are covered, providing you with long-term support and reliability.

Technical Details

• Service Type: Post Warranty
• Service Duration: 2 Years
• Service Coverage: 9 x 5 (Monday to Friday)
• Response Time: Next Business Day
• Service Location: On-site (within 100 miles from customer site)

How to Install

To activate your HPE Pointnext Tech Care Basic warranty, please follow these steps:

1. Purchase the warranty online or through an authorized HPE partner.
2. Register your warranty by providing required details such as product serial number and your contact information on the HPE website.
3. Keep your warranty confirmation email for your records.
4. In the event that you require service, contact HPE support using the details provided in your warranty confirmation.
5. Schedule a service visit if necessary, as per the guidelines provided in the warranty documentation.

Frequently Asked Questions

1. What does the HPE Pointnext Tech Care Basic warranty cover?

The warranty covers parts and labor for maintenance and repairs, ensuring you are protected against unexpected costs.

2. How quickly can I expect service?

Under this warranty, you can expect next business day service within a 100-mile radius of your site, minimizing downtime.

3. Is this warranty available for all HPE products?

While this warranty is available for many HPE products, it is recommended to check the eligibility of your specific product on the HPE website or consult with your HPE representative.

4. Can I extend my warranty after purchasing?

Yes, you can inquire about extending your warranty before it expires. It's best to contact HPE support or your authorized HPE partner for options.

5. How do I contact support if I need assistance?

You can contact HPE support using the contact information provided in your warranty confirmation email or by visiting the HPE support website.