HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty

The HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty is designed to extend the longevity and performance of your HPE equipment. This comprehensive warranty solution ensures that your technology remains operational with minimal downtime. With expert support and fast response times, you can focus on your business while we handle your technical needs.

• Extended Warranty Support: The HPE Pointnext Tech Care Basic provides an additional two years of warranty coverage beyond the standard period, ensuring your equipment stays protected.
• Comprehensive On-site Maintenance: Enjoy peace of mind with on-site support available on a 9 x 5 basis, guaranteeing quick resolutions to any issues that may arise.
• Next Business Day Response: Our service includes a Next Business Day response time for parts and labor within a 100-mile radius, helping to minimize downtime and keep your operations running smoothly.
• Parts and Labor Included: The warranty covers both parts replacement and labor costs, which not only enhances the reliability of your equipment but also ensures maximum productivity without unforeseen expenses.
• Expert Support: Gain access to HPE trained technicians who provide specialized support, ensuring any technical issues are addressed promptly and effectively.

Technical Details of Product

• Warranty Duration: 2 years
• Support Hours: 9 x 5
• Response Time: Next Business Day
• Coverage Radius: 100 miles from customer site
• Service Type: On-site maintenance, parts & labor included

How to Install

To activate your HPE Pointnext Tech Care Basic warranty, simply register your product online at the HPE support portal or reach out to your HPE representative. Ensure you have your equipment’s serial number and purchase details ready for a smooth registration process. Once registered, you will receive confirmation and further details regarding your warranty coverage.

Frequently Asked Questions

• What does the warranty cover? The warranty covers parts replacement and labor costs for on-site maintenance, ensuring your equipment is serviced without additional charges.
• Can I extend my warranty after the initial period? Yes, you can purchase additional warranty coverage before the current warranty expires to continue enjoying uninterrupted support.
• What is the response time for service requests? Our Next Business Day service ensures that technicians are dispatched promptly, typically within 24 hours of your request.
• Is this warranty applicable to all HPE products? This warranty applies to specific HPE products as detailed in the service terms. Please check with HPE for your specific equipment eligibility.
• How do I contact support? You can contact HPE support through the HPE support portal or by phone. Make sure to have your warranty information handy for faster assistance.