HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty

Ensure the longevity and optimal performance of your HPE technology with the HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty. This comprehensive maintenance plan is designed to protect your equipment from unexpected breakdowns after the manufacturer’s warranty expires. With a commitment to providing exceptional service and support, this warranty is your reliable partner for peace of mind and continuous operation.

• Post-Warranty Coverage: Safeguard your investment with a 2-year extension of service that kicks in once the manufacturer’s warranty ends, ensuring that you stay protected against unexpected issues.
• On-Site Service: Enjoy the convenience of next business day on-site support, allowing for quick resolution of any issues without the hassle of transporting equipment.
• Parts Replacement Included: The plan covers parts replacement services, providing you with the essential tools needed to swiftly resolve any hardware problems that may arise.
• Timely Response: Benefit from a next business day response time for parts and labor, with services available within 100 miles of your location, ensuring efficient and dependable maintenance.
• Reliable Maintenance: With a focus on parts and labor service characteristics, you receive dependable maintenance that prioritizes usability and minimizes downtime.

Technical Details of Product

- Warranty Type: Post Warranty
- Coverage Duration: 2 Years
- Service Hours: 9 x 5
- Service Type: Next Business Day On-site Maintenance
- Service Includes: Parts Replacement, Labor
- Service Radius: 100 miles from customer site

How to Install

1. Purchase the HPE Pointnext Tech Care Basic warranty through an authorized HPE partner or directly from the HPE website.
2. Receive confirmation of your warranty coverage via email or physical documentation.
3. In the event of a hardware issue, contact HPE support through the provided contact information.
4. Provide relevant details about your equipment, including the serial number and nature of the issue.
5. Schedule an on-site visit for the next business day, if necessary, to resolve the issue with HPE technicians.

Frequently Asked Questions

Q: What does the HPE Pointnext Tech Care Basic warranty cover?
A: This warranty covers parts replacement and labor service for your HPE equipment after the manufacturer’s warranty period ends.

Q: How long is the warranty valid?
A: The HPE Pointnext Tech Care Basic warranty is valid for 2 years from the date of purchase.

Q: What is the response time for on-site service?
A: The warranty includes a next business day on-site service guarantee for locations within 100 miles of a service center.

Q: Can I extend my warranty beyond 2 years?
A: Yes, you can contact your HPE partner to inquire about extending your warranty coverage or upgrading to a different plan before the current warranty expires.

Q: How do I initiate a service request?
A: To initiate a service request, simply contact HPE support with your equipment details and describe the issue you are experiencing.