Description
The HPE Pointnext Tech Care Basic - Post Warranty - 2 Year provides exceptional support for your IT infrastructure after the manufacturer's warranty period ends. Designed for businesses that rely on their technology, this comprehensive maintenance plan ensures that your systems run smoothly with minimal downtime. With on-site support and rapid response times, you can rest easy knowing that expert assistance is just a call away. Enjoy peace of mind and enhanced productivity with this essential service.
- Comprehensive Coverage: This warranty provides extended support beyond the manufacturer’s warranty, including parts and labor, ensuring continual functionality of your IT systems.
- On-Site Support: Get quick solutions with on-site availability of HPE experts, offering immediate assistance right where you need it.
- Next Business Day Service: Enjoy fast response times with next business day parts and labor service, ensuring your operations can resume with minimal interruption.
- Dependable Parts Replacement: The service includes parts replacement to guarantee your equipment remains efficient and reliable, minimizing the risk of breakdowns.
- Two-Year Duration: This warranty extends coverage for two years, offering maximum dependability and support for your IT environment.
Technical Details of Product
- Service Type: HPE Pointnext Tech Care Basic
- Post Warranty: Yes
- Duration: 2 Years
- Service Hours: 9 x 5 business hours
- Response Time: Next Business Day (within 100 miles from customer site)
- Coverage: Parts and Labor included
How to Install
To activate the HPE Pointnext Tech Care Basic - Post Warranty service, follow these simple steps:
- Purchase the service through an authorized HPE partner or directly from the HPE website.
- Once you receive your service agreement, review the terms and ensure your equipment is covered.
- For immediate assistance, contact HPE support using the contact number provided in your service agreement.
- Provide your service agreement number and details of your equipment to the HPE support team.
- The HPE team will guide you through the activation process and schedule any required on-site support.
Frequently Asked Questions
What is covered under the HPE Pointnext Tech Care Basic warranty?
The warranty covers parts and labor for repairs and replacements, ensuring your IT systems remain operational.
How quickly can I expect service?
HPE offers next business day service for parts and labor for locations within 100 miles of the customer site.
Can I extend my warranty after the two-year period?
Yes, you can reach out to HPE or an authorized partner to discuss options for extending your warranty coverage.
What should I do if I need support?
Contact HPE support directly using the contact information provided in your service agreement for assistance.
Is this service available for all HPE products?
Please check with HPE or your authorized partner to confirm coverage for specific HPE products under this warranty.
Customer reviews
Showing - Of Reviews