HPE Pointnext Tech Care Basic - Post Warranty - 2 Year - Warranty

The HPE Pointnext Tech Care Basic - Post Warranty - 2 Year Warranty is your ideal solution for ensuring the longevity and reliability of your HPE equipment. This extended warranty offers unparalleled peace of mind with dedicated support that allows you to focus on your business operations without worrying about unexpected downtime. With an emphasis on convenience and efficiency, this warranty service is designed to meet the needs of today's dynamic businesses.

• Comprehensive Coverage: The HPE Pointnext Tech Care Basic - Post Warranty includes Parts Replacement service, effectively resolving issues that may arise with your equipment, ensuring that your operations remain uninterrupted.
• On-Site Service: With on-site assistance provided within a distance of 100 miles from your site, you can expect prompt service, enhancing convenience and minimizing potential downtime.
• Next Business Day Response: Enjoy maximum efficiency with a Next Business Day service response time, allowing you to get back to business as usual without unnecessary delays.
• Cost-Effective Maintenance: The inclusion of both parts and labor services helps to minimize inventory costs and offers maximum dependability, making it a financially savvy choice for your business.
• Extended Duration: Benefit from a comprehensive two-year service duration, guaranteeing that your HPE equipment stays operational and efficient for the long term.

Technical Details

• Service Type: HPE Pointnext Tech Care Basic - Post Warranty
• Duration: 2 Years
• Service Coverage Hours: 9 x 5 (9 hours a day, 5 days a week)
• Service Response: Next Business Day
• On-Site Service Distance: Up to 100 miles from customer site
• Included: Parts and Labor

How to Install

To activate your HPE Pointnext Tech Care Basic - Post Warranty:

1. Purchase the warranty through an authorized HPE distributor or online.
2. Receive confirmation and warranty documentation via email.
3. Log into your HPE account and register your warranty if required.
4. Keep your warranty documentation handy for any future service calls.
5. Contact HPE support for any technical issues, and they will assist in scheduling your on-site service if needed.

Frequently Asked Questions

1. What does the HPE Pointnext Tech Care Basic - Post Warranty cover?

The warranty covers parts replacement, on-site labor, and support services for your HPE equipment to ensure minimal downtime.

2. How do I initiate service under this warranty?

You can initiate service by contacting HPE support directly and providing your warranty details. They will guide you through the process.

3. Is there a limit on the number of service calls I can make?

There is generally no limit to the number of service calls you can make, as the warranty is designed to support your equipment as needed.

4. Can I transfer my warranty if I sell my equipment?

Yes, warranties can typically be transferred. Please check with HPE support for specific transfer procedures.

5. What should I do if I need urgent support outside of service hours?

For urgent support outside of the 9 x 5 service coverage, please refer to your warranty documentation for emergency contact options.