HPE Pointnext Tech Care Essential - Post Warranty - 1 Year - Warranty

HPESKU: 6330252

Price:
Sale price$1,391.51

Description

The HPE Pointnext Tech Care Essential - Post Warranty - 1 Year - Warranty is designed to provide robust support for your HPE equipment after the manufacturer’s warranty has expired. This comprehensive service solution ensures that your systems remain operational, minimizing downtime and enhancing productivity. With 24/7 on-site support, you can feel secure knowing expert assistance is just a call away.

  • Post-Warranty Protection: This service protects your HPE systems from unexpected breakdowns after the manufacturer’s warranty expires, ensuring continuity and stability in your operations.
  • Parts Replacement Service: Enjoy peace of mind with included parts replacement, designed to swiftly resolve any issues that may arise, keeping your equipment running smoothly.
  • On-Site Support: With on-site availability of expert technicians, you receive quick solutions tailored to your specific needs, minimizing disruptions to your workflow.
  • Efficient Response Time: The service guarantees a 4-hour response time for parts and labor, ensuring that help is on the way swiftly, especially within a 100-mile radius from your location.
  • Comprehensive Maintenance: This warranty includes both parts and labor service characteristics, offering reliable maintenance that not only keeps your equipment in top shape but enhances overall usability.

Technical Details of Product

  • Service Type: HPE Pointnext Tech Care Essential
  • Warranty Duration: 1 Year
  • Support Type: 24 x 7 x 4 Hour On-site Support
  • Response Time: 4 Hours for Parts and Labor
  • Distance Coverage: 100 miles from customer site

How to Install

To activate your HPE Pointnext Tech Care Essential service, follow these simple steps:

  1. Contact your HPE representative or authorized reseller to purchase the service.
  2. Provide the necessary equipment information and confirm your service agreement.
  3. Once purchased, you will receive a confirmation and service details via email.
  4. Keep the confirmation for your records and for future service requests.

Frequently Asked Questions

  • What is included in the HPE Pointnext Tech Care Essential service? This service includes 24/7 on-site support, parts replacement, and a 4-hour response time for repairs.
  • How does the parts replacement service work? If your equipment requires a replacement part, HPE technicians will provide the necessary components as part of the service, ensuring minimal downtime.
  • Is this service available for all HPE products? The HPE Pointnext Tech Care Essential service is applicable to a wide range of HPE products; however, please confirm with your HPE representative for specific compatibility.
  • What should I do if I need service outside the 100-mile radius? For locations beyond the standard coverage area, additional travel and service fees may apply; please consult with your HPE service representative for options.
  • Can I extend my service after the 1-year warranty period? Yes, you can discuss options for renewing or extending your warranty with your HPE representative before the service expires.

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