HPE Pointnext Tech Care Essential - Post Warranty - 2 Year - Warranty

The HPE Pointnext Tech Care Essential - Post Warranty - 2 Year Warranty is your solution for maintaining the reliability and functionality of your HPE equipment. This service plan is designed not only to enhance the lifespan of your IT infrastructure but also to provide peace of mind with prompt, efficient support and essential maintenance. With this comprehensive warranty, you can ensure that your systems are running optimally, minimizing downtime and maximizing productivity.

• Extended Warranty Coverage: Secure an additional 2 years of warranty that guarantees continued protection for your HPE equipment, which safeguards against unexpected failures and prolongs the life of your investment.
• Comprehensive On-site Support: Benefit from 24 x 7 x 4 Hour on-site service, ensuring that technical issues are swiftly resolved without interrupting your business operations.
• Parts Replacement Service: Enjoy a reliable parts replacement service that enhances the efficiency of your equipment, ensuring it remains operational and effective.
• Minimized Inventory Costs: With included parts and labor service, reduce your inventory costs while maintaining high dependability and performance for your systems.
• Fast Response Time: Experience a rapid 4-hour response time for parts and labor, ensuring immediate assistance is available, especially within a 100-mile radius of your location.

Technical Details of the Product

• Service Type: On-site Maintenance
• Service Duration: 2 Years
• Support Availability: 24/7
• Response Time: 4 Hours
• Distance Coverage: 100 miles from customer site
• Included Services: Parts and Labor Replacement

How to Install

To activate your HPE Pointnext Tech Care Essential - Post Warranty service, simply contact your HPE representative or the service provider listed in your purchase confirmation. They will guide you through the process of setting up your service plan and ensure that you receive all necessary documentation. For a smooth installation process, make sure to have your product information and warranty details ready.

Frequently Asked Questions

• What does the 2 Year Warranty cover? The warranty covers on-site maintenance, parts replacement, and labor for equipment issues that arise during the warranty period.
• Is on-site support available 24/7? Yes, the service includes 24/7 on-site support to address any technical issues you may encounter at any time.
• What is the response time for service requests? The service guarantees a 4-hour response time for parts and labor, ensuring that your IT infrastructure remains operational with minimal disruption.
• Are there any limitations on the 100-mile service radius? The 4-hour response time applies to locations within 100 miles of the customer site. For areas beyond this distance, response times may vary.
• How can I renew my warranty after the 2-year period? Renewal options will be communicated to you before the expiration of your warranty. You can contact your HPE representative for further details on renewal options.