HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service

Ensure your IT infrastructure remains robust and efficient with the HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention. This extended service plan is designed to provide you with unparalleled support and coverage over five years, so you can focus on your business without worrying about potential downtime and maintenance costs. With 24 x 7 support and a 4-hour response time for parts and labor, this service plan is tailored to meet the rigorous demands of modern business environments.

• Comprehensive Coverage: Enjoy peace of mind with our extended 5-year service plan that includes comprehensive defective material retention, ensuring that you have the necessary replacements for any faulty parts.
• 24 x 7 Support: Benefit from round-the-clock support, so help is always available whenever you need it. Our dedicated technicians are ready to assist you at any hour, minimizing downtime.
• Rapid Response Time: With a 4-hour service response time on-site (within 100 miles), we ensure that your systems are back up and running quickly, keeping your operations smooth and efficient.
• On-Site Service: Our on-site service delivery makes it convenient and easy for you to get the maintenance you need without having to send equipment away, reducing disruptions to your workflow.
• Cost-Effective Maintenance: This service plan is designed to minimize your inventory costs while maximizing reliability. The parts and labor service characteristics ensure that you have predictable total ownership costs.

Technical Details of Product

• Service Type: Extended Service
• Service Duration: 5 Years
• Response Time: 4 Hours on-site (within 100 miles)
• Support Type: 24 x 7
• Service Scope: Parts and Labor Included

How to Install

Installing the HPE Pointnext Tech Care Essential service is straightforward. Once you have purchased the service, simply register your equipment with HPE using the provided service code. Our team will guide you through the activation process and help you set up your service plan to ensure you receive optimal support throughout the duration of your 5-year plan.

Frequently Asked Questions

• What does the Comprehensive Defective Material Retention cover?

  This covers the replacement of defective parts during the service period, ensuring your equipment operates efficiently without any added costs for replacements.

• Is on-site service available for all locations?

  On-site service is available for locations within 100 miles of our service centers. For locations beyond this range, remote support is provided.

• What types of equipment does this service apply to?

  The HPE Pointnext Tech Care Essential service applies to a wide range of HPE products. Please check with HPE for specific compatibility with your devices.

• Can I upgrade my service plan after purchase?

  Yes, HPE typically offers options to upgrade your service plan for enhanced coverage or additional features. Contact HPE customer support for more information.

• How do I contact support?

  You can contact HPE support through the customer service hotline or the designated support portal, available 24 x 7 for your convenience.