HPE Tech Care Critical - Post Warranty - 1 Year - Warranty

HPESKU: 9106583

Price:
Sale price$2,302.36

Description

Experience unparalleled operational support with HPE Tech Care Critical - Post Warranty for 1 Year. This unique warranty service is designed to provide your IT team with proactive solutions and expert guidance tailored specifically for HPE hardware and software products. Navigate the complexities of your technology with confidence as you focus on advancing your business rather than merely responding to technical issues.

  • Proactive Support: HPE Tech Care empowers IT teams to focus on innovation, providing solutions that enhance operational efficiency rather than just addressing reactive issues.
  • Expert Access: Gain direct access to product-specific specialists and expert technical resources who understand your hardware and software in the context of your specific workload.
  • Multi-Channel Assistance: Enjoy help through various channels including telephone support, HPE moderated forums with defined response times, automated incident logging, and real-time chat facilities.
  • Comprehensive Coverage: Protects your critical systems from breakdowns that may occur after the manufacturer’s warranty expires, ensuring continuous operational flow.
  • On-Site Service: Benefit from on-site service locations that enhance usability and increase efficiency, giving you peace of mind knowing expert help is nearby.

Technical Details of Product

  • Service Duration: 1 Year
  • Support Format: Telephone, Forums, Automated Logging, Real-time Chat
  • Focus Areas: HPE Hardware and Software Products
  • Access to Specialists: Product-specific Technical Support
  • Response Times: Defined response times for forum inquiries

How to Install

To activate your HPE Tech Care Critical - Post Warranty service, follow these simple steps:

  1. Purchase the HPE Tech Care Critical service through an authorized HPE partner or directly from HPE.
  2. Upon purchasing, you will receive a confirmation email with your service details.
  3. Log into the HPE support portal using your HPE account credentials.
  4. Register your product by entering the required information including the product serial number and service agreement number.
  5. Once registered, you can begin accessing the support channels immediately.

Frequently Asked Questions

  • What happens after my manufacturer's warranty expires?
    The HPE Tech Care Critical service provides continued support, ensuring that your systems remain operational without interruption.
  • How can I access technical support?
    Support can be accessed through multiple channels such as telephone, HPE forums, and real-time chat, providing you with flexibility and convenience.
  • Is on-site support available?
    Yes, on-site service is part of the HPE Tech Care offering, allowing you to have expert assistance available at your location.
  • What types of HPE products are covered under this warranty?
    This service covers a wide range of HPE hardware and software products, providing tailored support according to your specific needs.
  • Can I extend my HPE Tech Care service after one year?
    Yes, you can renew or upgrade your HPE Tech Care service before it expires to ensure continued support.

Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed