HPE Tech Care Critical with CDMR - Post Warranty - 1 Year - Warranty

The HPE Tech Care Critical with CDMR - Post Warranty offers unparalleled operational support for HPE hardware and software products beyond the standard manufacturer's warranty. This program is designed to empower IT teams by providing proactive solutions and direct access to specialized support, ensuring that your business continues to operate smoothly and efficiently. With HPE Tech Care, you focus on innovation and improving business processes while we take care of the technical details.

• Proactive Support Experience: HPE Tech Care is not just about resolving issues; it helps your IT teams identify better ways to optimize operations. By emphasizing proactive support, you can focus on strategic initiatives rather than getting bogged down by reactive fixes.
• Direct Access to Product Specialists: Enjoy the advantage of having direct access to product-specific specialists who understand your HPE products inside and out. This unique feature ensures that you receive tailored guidance and insights to make informed decisions regarding your IT infrastructure.
• Multi-Channel Help: Whether it’s via telephone, HPE moderated forums, automated incident logging, or real-time chat, HPE Tech Care provides multiple channels for support. This flexibility allows you to choose the method that works best for your team, ensuring that help is always just a call or click away.
• Protection Beyond Warranty: With HPE Tech Care Critical, you can have peace of mind knowing that you are protected from potential breakdowns once the manufacturer’s warranty expires. This extended support ensures that your investment continues to deliver value without unexpected interruptions.
• One Year of Dependable Service: The one-year service duration is designed to maximize dependability and deliver accurate results. This coverage ensures that you have the support you need for an entire year, aligning with your business needs and operational goals.

Technical Details of Product

• Product Type: Operational Support Service
• Duration: 1 Year Post Warranty
• Support Type: Critical Support with CDMR
• Access: Phone, forums, automated logging, real-time chat
• Target Audience: IT teams managing HPE hardware and software

How to Install

To activate your HPE Tech Care Critical support service, follow these simple steps:

1. Purchase the HPE Tech Care Critical with CDMR - Post Warranty service.
2. Receive your confirmation email, which will contain details for account setup.
3. Create an account on the HPE support portal using the provided confirmation details.
4. Once your account is set up, you can immediately access all support channels.
5. For any queries, reach out to your dedicated HPE Tech Care representative for assistance.

Frequently Asked Questions

• What is HPE Tech Care?

  HPE Tech Care is an operational support service that provides IT teams with proactive assistance for HPE hardware and software, enabling them to focus on innovation rather than just reactive troubleshooting.

• Who can benefit from HPE Tech Care?

  This service is ideal for IT teams and organizations that rely on HPE products to maintain and optimize their IT infrastructure efficiently.

• How does the multi-channel support work?

  HPE Tech Care offers support through various channels, including phone support, moderated forums, automated incident logging, and real-time chat, allowing you to choose the most convenient method for your needs.

• What happens when the manufacturer’s warranty expires?

  With HPE Tech Care Critical, you are protected from potential issues after the manufacturer’s warranty expires, ensuring continued operational support for your HPE products.

• Is there a limit to the support I can receive during the one-year duration?

  No, you can access support as often as needed throughout the one-year service duration, allowing for comprehensive assistance whenever you require it.