HPE Tech Care Essential with CDMR - Post Warranty - 1 Year - Warranty

The HPE Tech Care Essential with CDMR - Post Warranty - 1 Year Warranty is designed to provide comprehensive operational support for your HPE hardware and software products. This service not only offers peace of mind through reliable support but also empowers IT teams to enhance productivity by proactively addressing potential challenges. With direct access to product specialists and various support channels, this warranty ensures that businesses can focus on innovation rather than just reactive problem-solving.

• Proactive Operational Support: HPE Tech Care shifts the focus from reactive support to a proactive approach, enabling your IT teams to continually improve operational efficiencies.
• Direct Access to Specialists: Gain exclusive access to product-specific experts who provide tailored assistance and guidance, helping you maximize the value of your HPE products.
• Multiple Support Channels: Enjoy a variety of support options, including telephone support, HPE moderated forums with guaranteed response times, automated incident logging, and real-time chat, ensuring help is always close at hand.
• Peace of Mind: Extensive protection against unexpected repair and replacement costs means your business can operate without the fear of unplanned expenses.
• One Year Service Duration: With an entire year of coverage, you can rely on consistent support and assistance, ensuring your systems run smoothly and efficiently.

Technical Details of Product

• Product Type: HPE Tech Care Essential
• Service Duration: 1 Year
• Post Warranty Coverage: Yes
• Support Options: Phone, chat, forums, automated incident logging
• Product Specialization: HPE hardware and software products

How to Install

To activate HPE Tech Care Essential, simply follow these steps:

1. Purchase the HPE Tech Care Essential service for your specific HPE product.
2. Receive your service credentials via email or through your HPE account dashboard.
3. Log in to the HPE support portal using your credentials.
4. Select the support options that best suit your needs (phone, chat, forums).
5. Familiarize yourself with available resources and reach out for support as necessary.

Frequently Asked Questions

• What is included in the HPE Tech Care Essential service?

  The service includes direct access to product specialists, multiple support channels (phone, chat, forums), and protection against unexpected repair or replacement costs.

• Can I extend the warranty after the one-year period?

  Yes, you can purchase an extension for HPE Tech Care Essential at the end of your one-year warranty period.

• How do I contact support?

  You can contact support via telephone, or utilize the chat and forum options available on the HPE support portal.

• Is there a limit to the number of incidents I can log?

  No, there is no limit to the number of incidents you can log under the HPE Tech Care Essential service.

• Do I need to register my product to use HPE Tech Care Essential?

  Yes, you will need to register your HPE product to take full advantage of the HPE Tech Care Essential service.