Jabra Engage 50 II — Professional USB Headset for Clear Calls and All-Day Comfort

Meet the Jabra Engage 50 II, a premium stereo USB Type A headset engineered for modern workspaces, contact centers, and remote offices. This wired headset blends exceptional audio fidelity with enterprise-grade durability, delivering crystal-clear voice capture through a 3-microphone MEMS system while maintaining comfortable long-term wear. Designed to minimize distractions in busy environments, the Engage 50 II supports smooth collaboration across popular UC platforms and apps, backed by a robust 3-year warranty. From back-to-back calls to multimedia moments between meetings, this headset is built to keep you productive, focused, and comfortable throughout the workday. With features like SmartRinger, motion-detection, a built-in busylight, and real-time guidance available via Engage+, it is a versatile solution for teams that demand reliability, clarity, and professional presence in every conversation.

• Crystal-clear audio for professional calls — The Engage 50 II delivers superior stereo sound across a wide frequency range of 50 Hz to 20 kHz. A MEMS-based 3-microphone array captures your voice with precision while actively reducing background noise from busy offices, open workspaces, or home environments. This combination ensures your colleagues hear you clearly, even in noisy settings, making it ideal for customer-facing environments, sales teams, and remote workers who depend on consistent communication quality. The binaural ear-cup design sits comfortably on the ears for extended conversations, while the on-ear fit minimizes fatigue and keeps you focused on the discussion at hand.
• All-day comfort and rugged durability — Built to endure demanding workdays, the Engage 50 II features a professional black finish and a durable construction designed to resist daily wear and tear. The lightweight headband and cushioned ear pads provide long-lasting comfort, reducing pressure and heat during extended calls. This headset is tailored for long shifts, frequent headset use, and environments where reliability matters most. The 3-year warranty reinforces your investment, giving teams confidence that the device can withstand busy office life, contact center workflows, and mobile workstyles without compromising performance.
• SmartRinger, busylight, and real-time guidance — Stay in control with SmartRinger that highlights incoming calls, even in environments with ambient noise. The built-in busylight signals colleagues when you’re on a call, helping minimize interruptions and preserve focus. Real-time guidance is available via Engage+ to optimize call handling, presence status, and collaborative workflows for administrators and teams (Engage+ required). These features are designed to streamline operations in high-volume environments while preserving user comfort and privacy, enabling smoother transitions between calls and tasks without sacrificing productivity.
• Universal USB Type A wired connectivity — Plug into any USB-A port on Windows, macOS, or UC platforms for straightforward, plug-and-play setup. The stereo, on-ear design supports multimedia playback and calls with a balanced audio profile that works across softphones, video conferences, and music during breaks. The MEMS microphone array ensures consistent voice pickup across different rooms and desk configurations, while the wired connection eliminates battery concerns and latency, making it an excellent choice for desk-based teams, conference rooms, and remote workers who require reliable, always-on audio performance.
• Designed for professional environments and scalable collaboration — The Engage 50 II is ideal for contact centers, executive desks, remote teams, and busy home offices. Its compact, secure fit stays in place during long workdays, and its compatibility with Engage+ provides administrators with enhanced oversight and guidance capabilities. The headset integrates seamlessly with a wide range of collaboration tools and softphone apps, ensuring consistent audio quality across platforms such as Teams, Zoom, RingCentral, and Cisco Webex via USB-A. This combination of comfort, durability, and advanced features makes it a smart upgrade for teams seeking a dependable, enterprise-grade headset that supports modern workstyles.

Technical Details of Jabra Engage 50 II

• Connection — USB Type A, wired.
• Microphone — MEMS technology with a 3-microphone system for clear voice capture and noise reduction.
• Frequency response — 50 Hz to 20 kHz for balanced, natural audio across calls and media.
• Design — Stereo, on-ear, binaural ear-cups in a black finish.
• Durability and warranty — Durable build with a 3-year warranty.
• Smart features — SmartRinger with motion detection; built-in busylight; real-time guidance (requires Engage+).
• Comfort — All-day comfort with cushioned ear-pads and a lightweight frame.

How to install Jabra Engage 50 II

• Step 1: Connect the USB Type-A plug to an available USB port on your computer, laptop, or docking station.
• Step 2: If prompted, follow on-screen instructions to complete driver installation or allow the system to recognize the headset as an audio device.
• Step 3: Set Jabra Engage 50 II as the default microphone and headset in your operating system's sound settings.
• Step 4: Open your collaboration or softphone app and select the Jabra Engage 50 II as the active audio device for both input and output.
• Step 5: For enhanced features such as Real-time Guidance, enable Engage+ in your organization’s admin console and pair the headset with the Engage platform according to your IT policy.

Frequently asked questions

• Q: What type of connection does the Jabra Engage 50 II use? A: It uses USB Type A wired connectivity for reliable, universal compatibility with most computers and UC platforms.
• Q: Does it support real-time guidance? A: Real-time guidance is available via Engage+ and may require activation through your organization’s Engage+ configuration.
• Q: Is there a built-in busylight? A: Yes, the headset includes a built-in busylight to indicate when you are on a call, helping colleagues avoid interruptions.
• Q: How comfortable is it for long calls? A: The design prioritizes all-day comfort with cushioned ear pads and a lightweight frame, suitable for extended wearing periods.
• Q: What is the warranty? A: The Jabra Engage 50 II comes with a 3-year warranty for added durability and peace of mind.