Lenovo Advanced Service - Extended Service - 3 Year - Service

The Lenovo Advanced Service - Extended Service - 3 Year - Service is designed to provide users with unparalleled support and peace of mind. This comprehensive service plan ensures that your Lenovo products are maintained and serviced efficiently, allowing you to focus on your work without interruptions. With our 24 x 7 x 2 Hour on-site maintenance, you can rest assured that expert help is just a call away, helping to enhance your productivity and efficiency.

• 24 x 7 x 2 Hour On-site Support: Access around-the-clock assistance ensures that you receive timely solutions to any issues that arise, minimizing downtime and maximizing your productivity.
• Dependable Phone Support: Enjoy reliable phone support that allows for quick troubleshooting and guidance, giving you peace of mind and confidence in your technology.
• Physical Service for Enhanced Reliability: This service focuses on providing physical support to your devices, ensuring better reliability and extended lifespan, helping you get the most out of your investment.
• Quick Response Time: With a parts and labor service response time of just 2 hours, you can rest easy knowing that any issues will be addressed promptly, allowing you to continue your work with minimal interruptions.
• Comprehensive Coverage for 3 Years: Enjoy an extensive 3-year service duration that guarantees your equipment remains in optimal condition, ensuring maximum efficiency and precision in your operations.

Technical Details of Product

• Service Type: On-site maintenance
• Service Duration: 3 years
• Support Availability: 24 x 7
• Response Time: 2 hours for parts and labor
• Service Coverage: Physical and electronic maintenance

How to Install

To activate your Lenovo Advanced Service - Extended Service - 3 Year - Service, follow these straightforward steps:

1. Purchase the service plan through an authorized Lenovo retailer or directly from Lenovo’s website.
2. Once you receive your service plan details, register your Lenovo product on the Lenovo support page.
3. Follow the prompts to input your product’s serial number and the service plan number provided in your confirmation email.
4. After registration, you will receive a confirmation of your service activation and additional instructions on how to access on-site support.
5. For any future service requests, simply call the Lenovo support hotline or visit the Lenovo support site for assistance.

Frequently Asked Questions

What is included in the Lenovo Advanced Service plan?

The plan includes on-site support, parts and labor coverage for repairs, and access to phone support services, ensuring comprehensive maintenance for your Lenovo products.

How do I request service under the plan?

To request service, contact the Lenovo support hotline or visit the Lenovo support website. Provide your product information and service plan details, and a technician will be dispatched to assist you.

Is there a limit to the number of times I can use the service?

No, as long as your service plan is active, you can utilize the support services as needed within the coverage period.

Can I transfer my service plan to another device?

Service plans are typically tied to the specific device purchased. Contact Lenovo support for guidance on potential transfer options.

What happens after the 3-year service period ends?

After the 3-year term, you can choose to renew the service plan or purchase a new extended service plan for continued support.