Lenovo Advanced Service - Post Warranty - 2 Year - Warranty

The Lenovo Advanced Service - Post Warranty - 2 Year Warranty offers exceptional support tailored for businesses that require consistent and reliable service beyond their standard warranty period. This robust service plan ensures that your Lenovo equipment remains operational, reducing downtime and maximizing productivity through comprehensive on-site maintenance. The advanced service is designed to give you peace of mind with quick response times, expert assistance, and parts replacement, making it a smart investment for the longevity of your technology.

• 24 x 7 x 2 Hour On-site Support: Enjoy around-the-clock support and a guarantee that a technician will be on-site within 2 hours of your service request, ensuring minimal disruption to your operations.
• Comprehensive Parts & Labor Coverage: The service not only covers labor costs but also includes necessary parts replacement, helping you avoid unexpected expenses and manage your operational budgets more effectively.
• Enhanced Reliability with Physical Service: The physical service subtype provides a more reliable solution, ensuring that your equipment is handled by certified professionals who understand the intricacies of Lenovo products.
• Minimized Inventory Costs: By encompassing parts and labor within the service, you can reduce inventory costs while maintaining maximum dependability; no more worrying about stockpiling spare parts!
• 2-Year Duration for Optimal Productivity: Enjoy the benefits of this service for a full two years, allowing your organization to thrive with the confidence that support is readily available when you need it most.

Technical Details of Product

- Service Type: Advanced Service Post Warranty
- Duration: 2 Years
- Response Time: 2 Hours
- Support Type: On-site Maintenance
- Availability: 24 x 7
- Coverage: Parts & Labor

How to Install

To initiate the Lenovo Advanced Service - Post Warranty, simply contact your Lenovo account manager or service representative. They will guide you through the setup process, which typically includes:

1. Reviewing your current warranty status.
2. Selecting the appropriate service plan based on your equipment needs.
3. Completing the necessary registration forms.
4. Confirming the service start date and response protocols.
5. Receiving your service confirmation and welcome packet.

Frequently Asked Questions

1. What equipment is covered under the Lenovo Advanced Service?
The service covers all Lenovo devices registered under your account, including laptops, desktops, and servers.

2. Is the service applicable globally?
Yes, Lenovo Advanced Service is available in multiple countries, but specific terms may vary based on your location.

3. Can I extend the service after the initial 2 years?
Yes, you can renew or extend your service plan prior to its expiration. Contact your Lenovo representative for details.

4. What happens if my device requires parts that are not available immediately?
Lenovo will provide a temporary solution until the required parts are available, ensuring your operations continue smoothly.

5. How do I request service support?
You can request support through the Lenovo service portal or by calling the dedicated support line provided during your service registration.