Lenovo Advanced Service + Premier Support - Post Warranty - 1 Year - Warranty

Experience unparalleled protection for your Lenovo devices with the Lenovo Advanced Service + Premier Support - Post Warranty - 1 Year Warranty. This comprehensive service offering is designed to provide you with peace of mind after your manufacturer's warranty expires, ensuring that your devices remain in optimal condition. With 24/7 support and on-site maintenance, this advanced service is here to keep your productivity high and downtime low.

• 24/7 Support: Enjoy round-the-clock assistance with Lenovo's Premier Support, allowing you to receive help whenever you need it, day or night.
• On-Site Maintenance: Benefit from the convenience of on-site service, ensuring that expert technicians come directly to you for repairs and maintenance, eliminating the need for travel.
• 2 Hour Response Time: Experience swift service with a guaranteed parts and labor response time of just 2 hours, minimizing interruptions to your workflow.
• Comprehensive Parts Replacement: The service includes parts replacement to keep your devices running smoothly, allowing you to manage any mishaps without hassle.
• 1 Year Service Duration: This post-warranty service offers an entire year of support, maximizing your device's efficiency and ensuring optimal performance.

Technical Details of the Product

• Service Type: Advanced Service + Premier Support
• Duration: 1 Year
• Support Hours: 24 x 7
• Response Time: 2 Hours for Parts and Labor
• Service Feature: On-site Maintenance
• Service Coverage: Parts & Labor

How to Install

To activate your Lenovo Advanced Service + Premier Support, follow these simple steps:

1. Purchase your service plan through Lenovo's website or authorized retailer.
2. Once purchased, you will receive a confirmation email with service activation details.
3. Register your device on Lenovo's support portal with the provided information.
4. For any service requests, contact Lenovo's support team via phone or through the support portal to schedule your maintenance.

Frequently Asked Questions

• What does the Lenovo Advanced Service + Premier Support cover? The service covers on-site maintenance, parts replacement, and 24/7 support for your Lenovo devices after the manufacturer's warranty has expired.
• How do I request service? You can request service by contacting Lenovo's support team via phone or through the support portal after registering your device.
• What is the response time for service? The service guarantees a response time of 2 hours for parts and labor, ensuring that your issues are handled promptly.
• Is there a limit on the number of service requests? No, there is no limit on the number of service requests you can make during the one-year service duration. However, it is subject to fair use policies.
• Can I extend my service beyond one year? Yes, customers have the option to renew or purchase additional service plans after the completion of the initial one-year period.