Lenovo Advanced Service + Premier Support - Post Warranty - 1 Year - Warranty

The Lenovo Advanced Service + Premier Support - Post Warranty - 1 Year - Warranty is designed to provide exceptional support and reliability for your Lenovo devices even after the standard warranty period has ended. This comprehensive service plan ensures that you receive 24/7 assistance with on-site maintenance, covering both parts and labor, so you can focus on your work without worrying about unexpected issues.

• 24/7 On-Site Support: Enjoy around-the-clock access to expert support. Whether it's day or night, Lenovo’s dedicated service team is ready to assist you, ensuring minimal downtime for your devices.
• Rapid Response Time: With a remarkable 2-hour response time for parts and labor, you can trust Lenovo to address your issues promptly, helping you maintain productivity without unnecessary delays.
• Physical Service Subtype: This service provides on-site support, meaning that help comes to you. Experience the convenience of having trained professionals resolve issues at your location, saving you time and effort.
• Comprehensive Parts Replacement: If any parts need replacing, Lenovo takes care of it. This service includes reliable parts replacement to ensure your devices remain operational and efficient.
• Cost-Effective Maintenance: Minimize inventory costs with the efficient parts and labor service. This plan is designed to help you achieve maximum dependability while managing your maintenance expenses effectively.

Technical Details of the Product

• Service Type: Post Warranty Service
• Duration: 1 Year
• Support Level: Premier Support
• Response Time: 2 Hours on-site
• Availability: 24 x 7 Service
• Coverage: Parts and Labor included
• Service Location: On-site maintenance

How to Install

To activate your Lenovo Advanced Service + Premier Support, follow these simple steps:

1. Purchase the service plan through the Lenovo website or authorized retailer.
2. Receive your confirmation email with service details and contact information.
3. Keep the confirmation email handy; it contains your service activation number.
4. In case of an issue, contact Lenovo support using the provided contact information.
5. A technician will be dispatched to your location to assist with the problem.

Frequently Asked Questions

1. What does the Lenovo Advanced Service + Premier Support cover?
This service covers on-site maintenance, including parts and labor, for your Lenovo devices for one year after your standard warranty expires.

2. How do I access support?
You can access support 24/7 by contacting Lenovo customer service via phone or online, using the information provided in your activation email.

3. Is there a limit to the number of service calls I can make?
There is no limit; you can request support as many times as necessary within the service period, ensuring comprehensive coverage for your devices.

4. How quickly can I expect a technician to arrive?
Lenovo guarantees a 2-hour response time for parts and labor service, helping to minimize any potential downtime.

5. Can I transfer my warranty to another user?
Typically, warranties are non-transferable. However, it’s best to check with Lenovo’s customer support for specific guidance related to your situation.